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US-Mattress.com Reviews

05/25/2013

US-Mattress.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.2 out of 10

Would Shop Here Again:

8.0 out of 10

Likelihood To Recommend:

8.2 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 83% 77%

Neutral

 3% 2%

Negative

 14% 21%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

8.5 out of 10

Satisfaction With Checkout:

9.0 out of 10

Product Selection:

8.9 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.7 out of 10

Shipping Charges:

9.4 out of 10

Variety of Shipping Options:

8.5 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

8.0 out of 10

Order Tracking:

7.7 out of 10

Product Met Expectations:

8.5 out of 10

Customer Support:

8.0 out of 10

Product Availability:

8.6 out of 10

Returns Process:

8.5 out of 10

Recent Reviews for US-Mattress.com

Showing 1 - 10 of 1044
  • Ratings for the site & Shopping Experience
    May 24, 2013
    This review is "highly" satisfied with the purchase experience at US-Mattress.com.
  • Ratings for the site & Shopping Experience
    May 24, 2013
    This review is "quite a bit" satisfied with the purchase experience at US-Mattress.com.
  • Ratings for the site & Shopping Experience
    May 24, 2013
    This review is "quite a bit" satisfied with the purchase experience at US-Mattress.com.
  • Ratings for the site & Shopping Experience
    Apr 30, 2013
    This review is "highly" satisfied with the purchase experience at US-Mattress.com.
    Ratings After Purchase Has Been Made
    May 24, 2013
    I purchased mattresses and sleigh bed and had it shipped to my daughter. I thought it was to be delivered and setup but to my surprise setup was not included. So now I have to drive 100 miles to set it up for her.
  • Ratings for the site & Shopping Experience
    May 24, 2013
    This review is "quite a bit" satisfied with the purchase experience at US-Mattress.com.
  • Ratings for the site & Shopping Experience
    May 24, 2013
    This review is "highly" satisfied with the purchase experience at US-Mattress.com.
  • Ratings for the site & Shopping Experience
    May 24, 2013
    So far I have a good experience with US-Mattress.com.
  • Ratings for the site & Shopping Experience
    May 24, 2013
    This review is "highly" satisfied with the purchase experience at US-Mattress.com.
  • Ratings for the site & Shopping Experience
    May 24, 2013
    It was a nice to know and compare the details of the item wtih other mattresses. I feel that the decission made was the right one based on the clear information provided.
  • Ratings for the site & Shopping Experience
    May 24, 2013
    This review is "quite a bit" satisfied with the purchase experience at US-Mattress.com.
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