US-Mattress.com Customer Reviews
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Store Ratings* Summary
*Ratings are for the past 90 days only. |
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Reviews of US-Mattress.com |
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-07-2009
I had to return 1st order due to very large rip in the mattress, 2nd order the boxspring had several rips & also a broken frame, 3rd times a charm. Customer service was great & quickly resolved my problems NEED BETTER PACKAGING!
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
11-06-2009
Great doing business in this manner for this product. No more mattress stores for me!
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-06-2009
Had not had confirmation of order and did not get a timely response from customer service, and they did not have correct or current information.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-06-2009
Excellent company to do bisiness with, quality of service and products is worth every penny
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-06-2009
the best services and product
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-05-2009
my delivery was to be here between 10:30 and 3:30, so i called and they said my shipment was next and then the delivery guy calls and said they would be at my house in 35 to 45 minutes,---well still no delivery at 4:57 which is over an hour later.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-05-2009
Mattress trucker call early in the morning for immediate delivery vs the 2pm to 6pm time frame received via telephone.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-05-2009
The staff at US-Mattress was easily available and able to answer my questions and resolved a couple of minor issues quickly. Great company to do business with!!
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-03-2009
I have not even received the items yet. It has been a month. They are not to be here until 11-13-2009. Seems like a long time for you to have my money with me still waiting for the stuff. What do you think?
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
11-03-2009
From the time or online order to the delivery everything went as promised.
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