NationalBusinessFurniture Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.3

NationalBusinessFurniture
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.3
On Time Delivery: 8.9
Customer Support: 8.1
Products Met Expectations: 8.4

*Ratings are for the past 90 days only.

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Reviews of NationalBusinessFurniture


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
Your company is the BEST!!!!! This was so easy to place the order and get timely responses......Your website was the EASIEST I have EVER worked with---no doubt, I am a first time user that will use NO ONE ELSE!!!!! Thanks!!!!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-29-2009
I was not told that the shipping charges would be half what I paid for the product until a day later when they were confirming the order and how it was to be shipped. I think the shipping charges should be upfront so people know when they are...

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Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-21-2009
I was not happy with the product received. My husband could not put it together the holes did not match up after hours of attempting this. We had to hire a contractor to redrill the holes, paying him $100 to do it.

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Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-19-2009
we received our classroom chairs in a very timely manner, however there is a small part broken off that we will attempt to repair rather than sending the chair back.....
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-15-2009
RECEIVED A LETTER SAYING OUR OFFICE STOOL WILL BE DELAYED UNTIL THE WEEK OF

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Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-10-2009
Your website was user friendly which made my purchase quick and easy. I also received the items timely and that is important to me.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-10-2009
I purchased a bookcase to match existing furniture. Color chip sample arrived in 2 days after my online request. Customer service contacted me to verify shipping particulars. Shipping was on time and as requested. Great value. Outstanding...
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
09-08-2009
Shipping costs were excessive. the model had changed from the first time we ordered this product to now - so they don't match well when placed side by side. The product individually is of good quality.

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Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
09-05-2009
There was some confusion regarding the method of shipping, the customer service department resolved my problem quickly and efficiently!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
08-27-2009
Better turnaround than I would have imagined.