NationalBusinessFurniture Customer Reviews

Store Details

Store Ratings* Summary


NationalBusinessFurniture
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.4
On Time Delivery: 9.0
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of NationalBusinessFurniture


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Sara G
11-21-2009
I had no problems placing my order or tracking it. The delivery date did seem a little long but I received my order when promised. I will definitely use NBF again.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Debby
11-16-2009
I hadn't ordered from NationalBusinessFurniture before but a former employee had and I was still receiving the catalogues. I needed a specific item and I easily found in the catalogue & easy to find on the internet. Glad I'm still receiving the...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Linn
11-11-2009
Thank you for the great service and communication regarding our order. I was so pleased with the service and the quality of the product.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Sherry
11-03-2009
Your company is the BEST!!!!! This was so easy to place the order and get timely responses......Your website was the EASIEST I have EVER worked with---no doubt, I am a first time user that will use NO ONE ELSE!!!!! Thanks!!!!
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
10-29-2009
I was not told that the shipping charges would be half what I paid for the product until a day later when they were confirming the order and how it was to be shipped. I think the shipping charges should be upfront so people know when they are...

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Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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lucylou
10-21-2009
I was not happy with the product received. My husband could not put it together the holes did not match up after hours of attempting this. We had to hire a contractor to redrill the holes, paying him $100 to do it.

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Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-19-2009
we received our classroom chairs in a very timely manner, however there is a small part broken off that we will attempt to repair rather than sending the chair back.....
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
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MIDDLESISTER
10-15-2009
RECEIVED A LETTER SAYING OUR OFFICE STOOL WILL BE DELAYED UNTIL THE WEEK OF OCT. 19. HOPE TO HAVE THE ITEM BY OCT. 23 AT LATEST.

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Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Navadoc
09-10-2009
I purchased a bookcase to match existing furniture. Color chip sample arrived in 2 days after my online request. Customer service contacted me to verify shipping particulars. Shipping was on time and as requested. Great value. Outstanding...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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NETHS
09-10-2009
Your website was user friendly which made my purchase quick and easy. I also received the items timely and that is important to me.