Alfax Furniture Customer Reviews

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Store Ratings* Summary

Overall Rating:
   Rating in Progress


Alfax Furniture

Over 1,000 customers have rated this store since 2002
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Alfax Furniture

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
02-27-2009
I was especially grateful for the helpfulness of the customer service people in helping me decide which was the best product for our need.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
02-15-2009
I have issues with the weight of the product but that is not the fault of the company. I just have not been able to find a sturdy, light-weight lectern. I am afraid I will not be able to carry this particular lectern to my classrooms.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
12-28-2008
I have not yet received my package.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
12-04-2008
Got my item earlier than expected. It was arefreshing chamge to other places I have bought from.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
11-28-2008
The wrong product was shipped from the manufacturer. Customer service corrected the problem immediately,initiating shipment of the correct product,and offered me a good deal on the incorrect product rather than my returning it.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
11-06-2008
I was satisfied with my purchase and it met my expectation, but there was minimal damage to some parts, ie. small scuff marks/scratches and the part the monitor sits on doesn't lay completely flat. But other than that the dimensions were a perfect... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
10-18-2008
Rec our tables 9/23, our folding chairs 9/24 and our padded chairs on 10/13 all were in the suggested time table. Tracked the first order to a T. Was unable to track the 2nd and 3rd but received phone calls in advance to give me plenty of time to be... (more)
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
09-23-2008
When the order arrived. The carton was extremely damaged.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
09-03-2008
Great service!!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-28-2008
Your products are great, your service is great... but your shipping company is a little wretched. Was that truck in some sort of massive freeway pile-up? Were the boxes part of some drop test? Thankfully, most of the items survived, though we're... (more)
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