Alfax Furniture Customer Reviews

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Store Ratings* Summary

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Alfax Furniture

Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations

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Reviews of Alfax Furniture


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
09-26-2009
The delivery issue was not Alfax's fault - Fedex said they would deliver on Thursday between 10 and 4 and then didn't call me to tell me that the shipment was late.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
07-20-2009
Was very disappointed to find out the cost involved to return I item I ordered as it did not fit our needs. Ended up keeping it and using it somehwere else instead of being able to return it and get something else.

Alfax Furniture has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
02-27-2009
I was especially grateful for the helpfulness of the customer service people in helping me decide which was the best product for our need.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
02-15-2009
I have issues with the weight of the product but that is not the fault of the company. I just have not been able to find a sturdy, light-weight lectern. I am afraid I will not be able to carry this particular lectern to my classrooms.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
12-28-2008
I have not yet received my package.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
12-04-2008
Got my item earlier than expected. It was arefreshing chamge to other places I have bought from.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
11-28-2008
The wrong product was shipped from the manufacturer. Customer service corrected the problem immediately,initiating shipment of the correct product,and offered me a good deal on the incorrect product rather than my returning it.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-06-2008
I was satisfied with my purchase and it met my expectation, but there was minimal damage to some parts, ie. small scuff marks/scratches and the part the monitor sits on doesn't lay completely flat. But other than that the dimensions were a perfect...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-18-2008
Rec our tables 9/23, our folding chairs 9/24 and our padded chairs on 10/13 all were in the suggested time table. Tracked the first order to a T. Was unable to track the 2nd and 3rd but received phone calls in advance to give me plenty of time to be...
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
09-23-2008
When the order arrived. The carton was extremely damaged.