LAMPS PLUS Customer Reviews

Store Details

Store Ratings* Summary


LAMPS PLUS
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.8
On Time Delivery: 9.0
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of LAMPS PLUS


Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-19-2009
I was looking for C type bulbs. There was no info in the description as to B or c type. The bulb LOOKED like what I was looking for, so I ordered it. Turns out to be B's. As it happens the B is just a larger bulb,in my lamp this doesn't seem to...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-18-2009
very happy w/products and delivery!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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helenlinda
11-17-2009
The lamps I purchased are lovely!!!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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De-light-ed
11-14-2009
One of the pieces that I ordered was no longer available. I was prepared to search for an alternate. However, your staff was very diligent and was able to locate my piece and contacted me that you could ship it to me after all. Of course, I was...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 3 Customer Support
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Wilburat
11-14-2009
I called, e-mailed and had live chat with a request for information on light bulbs for my light. I never received a description or part number that would identify what I needed.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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trish
11-05-2009
I love this light fixture!! It is amazing!
Overall Rating 7 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Bill
11-05-2009
Easy web site, fast ordering, phone chat didn't work. They are more expensive but reliable - probably a good tradeoff.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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niya
10-30-2009
Pendant lighting exceeded my expectation
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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beadbabe
10-28-2009
Great lamp and reasonably priced....will order again...love the ability to customize it!!!
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
10-25-2009
Rec. 10/23/09,Damaged.Each time asked 4 questions the rep. said she was about to tell me answer, each time, must have been telepathic,annoying. Disappointed of damaged.Opted for reimbursement, rep. was not forth coming about reimb. 255 Character...