RealTruck.Com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


RealTruck.Com
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 2002
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.7 On Time Delivery: 8.6 Customer Support: 9.2 Product Met Expectations: 8.7
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 83% 87% 88%
Icon: NeutralNeutral 17% 9% 7%
Icon: NegativeNegative — 4% 5%
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of RealTruck.Com

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 11, 2008
Shipping was too expensive. It was a 2 pound box. Also, it was just thrown in an express box with no padding or protection and it was electronic.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 08, 2008
Item received as advertised great service

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 04, 2008
great company

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 26, 2008
2nd item delivery was too late.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 26, 2008
Jenny in the customer service department was very helpful in helping me locate my order and even corrected an issue with shipping. Originally the shipping was 5-7 day at 14.90 but a free 2 day shipping was offered and she made this up with a gift card.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 23, 2008
there doing great the actual company that makes the product is causing some delay and not wanting to make the mess up right from what i have seen so far...

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 21, 2008
Expensive

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 13, 2008
good price fast shipping

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 13, 2008
Everything was just fine with my order and was very simple to install. I am very happy with my choice of going with realtruck.com

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 05, 2008
After I made the purchase by credit card from RealTruck, some unauthorized person made a number of purchases using my card number. I am not saying that this was the result of the purchase I made from RealTruck but somebody got my card info somewhere.

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