PCNation Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

PCNation
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 7.6
Products Met Expectations: 9.3

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of PCNation


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-20-2009
This is the third time I have ordered from PCNation and have bee satisfied with all three purchase experiences.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-15-2009
Customer service manager did not take responsibility for my satifaction. Blames it on Sony. I did not place an order with Sony. My order was to PCNation and PCNation should have taken responsibility for my satifaction.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-13-2009
I purchased speakercraft items and the web site indicates you are an authorized dealer but the speaker craft web site indicates you are not an authorized dealer. Neither speakercraft or PC nation had any additional information when contacted.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-12-2009
Best price found on GPS. Looked around at many different places.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-10-2009
I tried to explain the problem, but your 255 character limit which you don't let us know about until after its been exceeded and the submit button pressed made that impossible. So let's just say that, like you, they aren't upfront about everything.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-09-2009
good service, good prices
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-04-2009
Great product for the price and the service was priceless - Thanks
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-19-2009
Totally satisfied! Product was in stock...fast processing...best price on the net.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-13-2009
Great service on time delivery and very good price. Also received a followup call after placing order to confirm order. Headsup business practice.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-06-2009
The item that I had ordered was recalled by the manufacture. PCNation called to inform me of the recall. The item was shipped when is was available from the manufacture.

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