42nd St Photo Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 9.3


42nd St Photo
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 2002
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.7
Customer Support: 9.2
Products Met Expectations: 9.7

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of 42nd St Photo


Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-01-2009
It was a good experience overall. Items were delivered on-time. The camera bag had a tear in it so I called for a replacement that came on-time. The only thing that I would have liked is a pre-paid service to have the defective materials sent to... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-23-2009
Great service, price, and delivery time. Loved them calling me for a follow-up, after my initial order, to make sure I had the proper memory card for what I was going to use the camera for and if I had everything to get started. Very polite,... (more)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-22-2009
Every thing was great except for the software that came with the sony camera. It made my computer crash twice. Not sure why this happend but it ****ed me the hell off so I threw away the software and everthing works great
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-17-2009
The phone call I got from customer service was awesome. They helped me complete my order and select a couple of ugrades I wouldn't have thought of.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-10-2009
unhappy when salesman called to tell me to buy my memory card from him or no 1 year warranty, about $69.00, also he sold me 2 lense filters for about $60.00. I wish i would have check first online cause they were only $7.00.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-08-2009
I contacted them to make sure the product did not arrive on a certain day. They did as I asked and the product arrived before I expected it to arrive. They were terrific and I highly recommend 42 St photo.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-07-2009
The only comment I have is that the site looks a little amateur. A more professional looking site would instill more confidence in myself as a buyer.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
05-28-2009
Vendor's warranty is inferior to Nikon's. Had this been clear initially, I might have chosen a different vendor offering Nikon's full warranty, even if the price were a little higher.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
05-04-2009
very good service
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
04-23-2009
42nd Street has excellent prices and a wide variety, and everything I ordered arrived on time and as promised. The online ordering process was great.

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