follow us:

42nd Street Photo Customer Reviews

Store Details

Store Ratings* Summary


42nd Street Photo
Customer Certified
Over 5,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.2
On Time Delivery: 8.7
Customer Support: 8.2

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of 42nd Street Photo


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
02-13-2012
The first delivery had no product inside the package, but contacting you guys, you shipped out another filter. Contact and resolution was great.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Read full review
Online Shopper
02-12-2012
Before shipping my order 42nd street contacted me about my purchase and I felt that the phone call was to up sell me to another lens I did not want
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
02-12-2012
I completed this once already.
Overall Rating 0 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 2 Customer Support
Read full review
Online Shopper
02-12-2012
Adam was pleasant on the phone however he never answered my calls or provided a call back. Further more I had to pay for the return which was 70DOLLARS!! I am the one who did order the wrong product but if ur sales agent was friendly, maybe my...
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Read full review
Online Shopper
02-10-2012
Salesman called to sell me a photo card, high quality. Told him no thank you. IH said I needed it to take high quality pictures. I said no. Have no need for that high quality. He kept after me. Went by my husnad and he said no. He just kept going....
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Read full review
Bear
02-10-2012
I returned the camera I purchased but have yet to hear about the replacement even though they have had the product for a day or so now. Until I get this issue resolved with what I requested, I'll reserve judgement.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
Online Shopper
02-10-2012
I had a bit of a problem reaching 42nd street over the weekend. I needed to make contact before item would be shipped. I had purchased over Internet and 42nd wanted to be sure I made the purchase and of course get an opportunity to sell me...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
02-09-2012
They contacted me after I placed my order and let me know there was a new lense with better technology available for just a few dollars more. Help to change the order over to the new lense and still had it to me on time.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Annie
02-06-2012
42nd Street Photo was very prompt with sending my purchase, emailing me with the tracking # and even called for some extra information that I forgot to put on my order. Excellent communication with them! Would definately order from them again.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Sequin38
02-06-2012
They called to ask me if I wanted an accessory kit, which I didn't. They were curteous and friendly. Told me I would get tracking info when item was shipped. I received my order in two days. I would recommend them.

Top Categories from 42nd Street Photo


Show
Hide
Hide

Email Signup  Get the hottest deals, products and exclusive offers.

Congrats!  You're Bizrate's newest email subscriber.

Please check your inbox to complete your signup (and enter sweepstakes).