42nd St Photo Customer Reviews

Store Details

Store Ratings* Summary


42nd St Photo
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.5
On Time Delivery: 8.9
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of 42nd St Photo


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-02-2010
This is my first purchase from 42nd Street Photo and I am impressed! They are sure to get future business from me!
Overall Rating 4 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-28-2010
I do not like sales people calling me after I place an internet order under the guise of confirming my address information. The real intent is to try and sell me accessories. Next time I'll use another internet vendor that does not use this ploy.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Kiwi with camera
01-20-2010
Thank you for sending the camera and accessories, It's great. Hope the weather is fine over there.Sorry that 3 o'clock call in the morning through me a bit. All the bestArthur
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Kelleo
01-19-2010
Website was easy to navigate, found exactly what I was looking for, the checkout process was simple. Customer service called verified the order & made suggestions on products that were not included with order (memory card & extended battery).
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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TAT
01-19-2010
Were not honest about costs. Added were fees for processing which I had already paid. I felt they were deceiftul about charges involved and the way they presented it was definitely deceitful. I will not buy from them again, no matter their...

42nd St Photo has posted a response to this review.  Read full review

Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
01-18-2010
I've been a customer since 2004 or 2005 and have been very satisfied with my purchases. I would love to see greener packaging, for example, corn based packing pellets vs. inflated plastic pouches.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Del
01-06-2010
I was surprised to get a telephone call the day after my order suggesting that I should purchase a memory card and extended life battery.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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MamaBear
01-04-2010
My order came several days earlier than I was told getting it here in time for Christmas - I was elated as it was my Christmas gift to myself!
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Happy Camper
12-31-2009
I am a first time site visiter. I purchased a high quality Cannon lens. The selection was wide, I was please to see a significant variety of professional equipment. I was thankful for a follow up call from Robert who confirmed my shipment was on...
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
12-28-2009
Delivery was left at the door outside in the snow. I was told I would have to sign for the arrival.

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