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Boscov's Reviews

04/07/2013
The country's largest family-owned department store, Boscov's offers a variety of items ranging from clothes to electronics. We also have a bridal registry and a beauty center.

Boscov's Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

7.9 out of 10

Would Shop Here Again:

7.8 out of 10

Likelihood To Recommend:

8.6 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 75% 86%

Neutral

 0% 0%

Negative

 25% 14%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

7.7 out of 10

Design of Site:

8.4 out of 10

Satisfaction With Checkout:

8.0 out of 10

Product Selection:

8.4 out of 10

Clarity of Product Information:

8.3 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

7.6 out of 10

Variety of Shipping Options:

8.1 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.1 out of 10

Order Tracking:

9.1 out of 10

Product Met Expectations:

7.4 out of 10

Customer Support:

8.0 out of 10

Product Availability:

8.2 out of 10

Returns Process:

Unavailable

Recent Reviews for Boscov's

Showing 1 - 10 of 28
  • Ratings for the site & Shopping Experience
    Mar 24, 2013
    This review is "highly" satisfied with the purchase experience at Boscov's.
    Ratings After Purchase Has Been Made
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at Boscov's.
  • Ratings for the site & Shopping Experience
    Mar 26, 2013
    This review is "quite a bit" satisfied with the purchase experience at Boscov's.
    Ratings After Purchase Has Been Made
    Apr 5, 2013
    The items arrived as advertised, but I was very surprised to find a front button on the sportcoat is ready to come off. Something I'm sure should have been caught at some stage of quality control. I mean the button is barely ... Read full review »
  • Ratings for the site & Shopping Experience
    Apr 5, 2013
    One thing..items selected/shown are not able to be enlarged to see design, etc. Most other online sites do this. That is why I shop Boscov's stores usually.
  • Ratings for the site & Shopping Experience
    Mar 28, 2013
    This review is "quite a bit" satisfied with the purchase experience at Boscov's.
    Ratings After Purchase Has Been Made
    Apr 5, 2013
    This review is "quite a bit" satisfied with the purchase experience at Boscov's.
  • Ratings for the site & Shopping Experience
    Apr 3, 2013
    This review is "highly" satisfied with the purchase experience at Boscov's.
  • Ratings for the site & Shopping Experience
    Apr 2, 2013
    This review is "somewhat" satisfied with the purchase experience at Boscov's.
  • Ratings for the site & Shopping Experience
    Apr 2, 2013
    This review is "highly" satisfied with the purchase experience at Boscov's.
  • Ratings for the site & Shopping Experience
    Mar 19, 2013
    I have been pleased with my previous purchses.Where can I get a coupon?
    Ratings After Purchase Has Been Made
    Apr 1, 2013
    This review is "highly" satisfied with the purchase experience at Boscov's.
  • Ratings for the site & Shopping Experience
    Mar 23, 2013
    Hi, after buying online with Boscov's before, I still find it hard to see that my items need to have the ship to address changed from my address. Is there someway to have this check out step highlighted? Thanks. Ps. Online tech ... Read full review »
    Ratings After Purchase Has Been Made
    Mar 31, 2013
    This review is "highly" satisfied with the purchase experience at Boscov's.
  • Ratings for the site & Shopping Experience
    Mar 18, 2013
    Nice presentation and price
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