GoldenMine.com Customer Reviews

Store Details

Store Ratings* Summary


GoldenMine.com
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.1
On Time Delivery: 8.6
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of GoldenMine.com


Overall Rating 3 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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aie_09
01-19-2010
i have not recived anything yet why has my order not been deliiverd to me and why dont i get tracking number.

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Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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sarah
01-18-2010
The product I order came sooner then I thought it would and the product was just like it said on the website. I love the ring I bought for my husband Thank you Gold mine!
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
01-15-2010
I was emailed 2 days after i ordered a ring saying it was out of stock, and i replied saying i would wait for the ring but its been over a week and i havent recieved any other emails concerning the issue
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Silvia Perez
01-13-2010
I think it is necesary to have a free return label, is very likely a ring does not fit if you can not fit itself. with the strips provided it is very difficult to assess the size.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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Sharon
01-03-2010
I ordered a wedding band next day air 12-23-09 thinking it would ship that same day. It did not ship as it has a 3 day vendor lead time. It is now 01-02-10 and it still has not shipped. Although I have requested a status via email I have not had...
Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 1 Customer Support
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psisigma
01-01-2010
Need more information on weight quality of item

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Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-30-2009
The ring I purchased was of lower quality than I expected. It was much thinner than I had thought.

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Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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gloriap
12-28-2009
like the item . this is for my mothe. I dont plan on returning item. That up to my mother. She like the earrings . The size I dont know about. when given she said she like them. i'll know when i see her wearing them
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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dc
12-26-2009
On time delivery, wife was impressed with the quality.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Kay from Michigan
12-25-2009
I lost my favorite sterling silver chain. I was able to find another 18" diamond cut rope sterling silver chain on GoldenMine.com. Great price! Gorgeous quality! I am very satisfied. I will definitely order from GoldenMine.com again.