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Torrid.com Customer Reviews

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Torrid.com
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.9
On Time Delivery: 9.2
Customer Support: 8.7
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Torrid.com

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		LiveToShop313
12-03-2009
Since I've learned of this store, I've been hooked!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Keely
12-03-2009
Torrid is my favourite clothing store!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		blondie
12-03-2009
i was very satisfied with my order and shipment. can't wait to order more stuff. thank you torrid!!!!!!!
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		mikki1
12-03-2009
the material of the one top I purchased was not what I thought but will do I guess. The shorts are shorter than ordered but will do for now. Overall am happy with my first purchase.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 7 Customer Support
Read full review 		Kristen
12-03-2009
I was a little disappointed with the lack of responsiveness after my phone call. I expected my order to be delayed a little bit but it took over 7 days for any movement on my order after I called.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
12-03-2009
I would shop more often however your prices are high
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Holly S.
12-03-2009
Torrid's products are great, but slightly overpriced.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Nikki
12-02-2009
I ordered my dress fromt eh website on a Wednesday evening and that Friday morning my dress was sitting outside my front door! I was VERY impressed with how fast it got there! Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		presh
12-02-2009
just wish they had more free shipping offers. i would be more likely to purchase if that was available.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 3 Customer Support
Read full review 		Julie
12-02-2009
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