Torrid.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

Torrid.com
BizRate Certified Ribbon Customer Certified
Over 50,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.7
Products Met Expectations: 8.6
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*Ratings are for the past 90 days only.

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Reviews of Torrid.com

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
Great site, great products... not bad prices. Will definitely shop again.. and again..and again..and again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
no comment, at this time.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
Love, Love, Love!!!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
This was my first time shopping with Torrid.com and I'm very satisfied with my purchases and plan on purchasing again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
Torrid provide the perfect size of denim for me and I love them.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
I wasn't satisfied at all with this transaction. I paid for overnight shipping and my order never even made it out of the warehouse. I talked to three different customer service agents and got a different answer from all of them. Very dissatisfied
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
My order came really quickly and I was surprised because I didn't even get any e-mail confirmation saying anything.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I puchased this giftcard on 10/20. It was delivered on 11/5. The card was lost twice. It was insane.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
The boots I bought are cute but I can't wear them the hard rubber soles on them are slippery & the pink & red yummy sweater has left about a pound of fluff on everything I touched. I love Torrid & I will buy again but some of he items seem cheaply...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I love Torrid, but was a little bit disappointed with the quality of the product I received. Not so much that I wanted to return it, but just a little disappointed all the same.
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