Coffee and Kitchen Customer Reviews

Store Ratings* Summary

Overall Rating:
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Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Rating in Progress - less than 20 reviews in the last 90 days

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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Coffee and Kitchen

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 3.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 11, 2008
Our order did not come with a manual or installation information. I had to contact the manufacter to get a manual and instructions. There was no receipt or packing information for me to use in my company's accounting payment policies.

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 03, 2008
The reason I used your web site was that I googled the product I wanted and you came up. That is mainly how I pick online sites. However, if your name came up again on a google search I would be inclined to use you again.

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 3.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 17, 2008
placed my order then got an email the next day saying it was backordered. Days later I wanted to check status but online tool indicated there was no order placed. Emailed using the address given in the order confirmation but the mail bounced. Called customer service for help. They could not find the order but took my information and promised to call back. Days later I called since no one called me and was told the order would ship in 2 days. A week later the order finally arrived. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 16, 2008
The item I purchased was ordered from the same site and highly recommended to me. I am very happy with my electric tea pot and have also recommended it to others. thanks

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