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Woodwind and Brasswind Customer Reviews

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Woodwind and Brasswind
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.9
On Time Delivery: 8.9
Customer Support: 8.6
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Woodwind and Brasswind

Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Andy
11-19-2009
The order tracking service did not work. I have given a number in an email from WWBW but after repeated attempts it never worked.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-17-2009
tracking info non-existent with USPS, they claimed tracking number didn't exist! You should use UPS!
Overall Rating 5 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Read full review 		wilsoncraft
11-16-2009
1) UPS destroyed the box. Package was later delivered in a huge over-sized box. 2) Prod desc. should mention which horns the case will fit. Most can be specified as Selmer, Keilwerth, Yamaha, Yanagisawa and imitations of the before-mentioned brands
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Online Shopper
11-16-2009
I always have good experiences with WWBW.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Read full review 		Tom
11-16-2009
I do not know when I will receive my violin.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Scott
11-15-2009
Woodwind and Brasswind always provides great service and they have a great selection of products.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		sushi
11-13-2009
Great support and fast on shipping!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
11-13-2009
Excellent Site full of goodies
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Lalo
11-13-2009
I ordered three trumpet mouthpieces. Two were delivery on time. I am waiting the last one.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Hunter
11-12-2009
All personel involved in this purchase were extremely helpful.
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