MatsMatsMats.com Customer Reviews

Store Details

Store Ratings* Summary


MatsMatsMats.com
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of MatsMatsMats.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Mrs T
12-17-2009
Fantastic value - very fast delivery!
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Sweetpea
12-10-2009
Ordering was so easy, and I call back to change the color and the rep was very help and able to do that for me.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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jasmom
12-10-2009
I couldn't believe how quickly the mat was delivered, hope the same of the next mat ordered.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jan
12-07-2009
this item is a gift so I can not yet respond as to the quality of the item.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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n/a
11-21-2009
no commenent at this time
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-21-2009
I have not recieved my order. It has been over a week.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-21-2009
This is from Santa so I was very pleased that it came in a package that was not see thru. I have not opened up the bolster but am confident that it is great Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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JD
11-16-2009
Good products and service. Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-15-2009
I am a physical therapist and often refer patients to your website to purchase the zafu buckwheat cushion.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-15-2009
I contacted you via your email (cs@matsmatsmats.com) about a missing item from my shipment on 11/11/09. YOU HAVE NEVER RESPONDED... This is the poorest customer service I have ever received. Order #091031-61676. I would love to see this resolved.

MatsMatsMats.com has posted a response to this review.  Read full review