FactoryDirect2you Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

FactoryDirect2you
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.5
Customer Support: 8.4
Products Met Expectations: 9.1
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*Ratings are for the past 90 days only.

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Reviews of FactoryDirect2you

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
My purchase arrived in 3 days ! I was pleasantly surprised, I was not expecting if for another 10 days. I'm very pleased with FactoryDir4ect2You.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-16-2009
good online shopping experience.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-22-2009
Made an order for a set of knives. did not recieve in the specified time. when i called the rep said he could have the set sent by pulling together indvidual items. good customer service by the rep, should not have been needed.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
06-15-2009
I was very pleased with my purchase, and will order again!!
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
05-07-2009
folks, thanks for the clear communication and prompt attention. it's not whether you have issues or not, but how you deal with them. thanks for the good service.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
04-28-2009
Incorrect item was sent, but was immediately corrected. Satisfaction is fine.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
04-24-2009
I was well pleased with the entire transaction.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
04-04-2009
Easy ordering and customer support (I had to call about a rebate coupon) was top notch.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
03-26-2009
Did finally get delivered, but the packaging was not secure, lid was actually sticking out of box. Everything seems to be fine however.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
03-24-2009
Great selection of All clad products. Competitive pricing. Best of all was the free shipping!
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