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HP Direct Customer Reviews

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HP Direct
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.1
On Time Delivery: 9.2
Customer Support: 8.6
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of HP Direct

Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Read full review 		Charlieg
11-18-2009
Hp Support attributed my disc/writing issue to incompatile version of software. Incorrect. The issue was a setting on an added external drive.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Dan M
11-07-2009
A good price for a very good quality, powerful PC
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Raul
11-05-2009
Customer Service was the best part. On time. Shipped from Shanghai China...didnt expect that =)
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Shiloh1
10-24-2009
I ordered with the expectations that HP would automatically send me the free Windows 7 upgrade when it came in. Instead, I wasted 1 1/2 hrs ordering through a 3rd party when HP should have set up to automatically send when upgrade came in.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		nwats
10-22-2009
Again, let me say how satisfied I have been with HP Direct. I have now used it at least three times. Delivery has been on time and ordering is simple and efficient.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Molly Friess
10-20-2009
HP Direct delivered this product faster than I expected. It was a great transaction.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		terry
10-18-2009
website could be more user friendly
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		DB
10-17-2009
I like the Coupon Codes. With them and the discounts hpdirect.com gives it makes the price lower then the stores and other web sites.. Thanks DB
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Sunshine
10-12-2009
This is my first laptop (at age 62) and I love it. I got my HP Pavilion dv6t in Moonlight White and it is stunning! I also ordered the Lightscribe Blu-Ray and Integrated HDTV. I am still learning everything this computer can do to simplify my...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Read full review 		Billy
10-05-2009
Love the machine purchased through EPP. I was put off by an offer for only an additional $10.00 after purchasing 2 media center desktops and monitors and 2 all-one-printers when I purchased this one. Also TV tuner card and bluetooth mouse.
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