HP Home & Home Office Store Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


HP Home & Home Office Store
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store since 2002
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 9.1
Customer Support: 9.0
Products Met Expectations: 8.7

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of HP Home & Home Office Store


Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-27-2009
Highly satisfied with all aspects
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
06-27-2009
I have not received what I purchased on 6/14 and am quite disappointed with this process- I have now waited 2 weeks and had to go to store to purchase it
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-16-2009
Great computer
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-16-2009
I was very satified with my shopping experience with the HP store.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 2  Products Met Expectations
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Online Shopper
06-15-2009
This product arrived on time but did not work. The boot up process does not work. I am very disappointed that this computer, or at least the operating system, does not appear to have been tested before being shipped.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-09-2009
Service was speedy
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-04-2009
great productos from HP nice Item
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
05-10-2009
Very good shopping experience.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
05-09-2009
I'm disappointed about the amount of gigabyte in the hard drive. It advertised as 320GB but only 284GB
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
04-27-2009
I had been told previously my hp pavilliona520n was not able to have the memory upgraded. But when I was contacted by HP , This time there was a cross reference that allowed me to purchase twice the memeory I had. It installed and booted up... (more)

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