Bedbathstore.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.2


Bedbathstore.com
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2002
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.0
On Time Delivery: 8.4
Customer Support: 7.8
Products Met Expectations: 8.3

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Bedbathstore.com


Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review
Online Shopper
05-04-2009
was very pleased with my order. thought product was a little pricey but worth the price
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
Online Shopper
04-29-2009
Overall customer service is very bad. You cannot get a real person on the phone. When you leave a message they do not get back to you. I have emailed twice and called twice with no response. I would never order from them again.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 3  Products Met Expectations
Read full review
Online Shopper
04-27-2009
I ordered a solid olive shower curtain but received a yellow with stripes shower curtain. I left several messages for customer service to contact me but no one has call me back. To matters worse, the shower curtain that I ordered was a final sale... (more)
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
Online Shopper
04-24-2009
The quality of the product was excellent, but the color of the cushions were not satisfactory for my purposes when I was trying to match a certain color which is hard to determine online.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
04-17-2009
Excellent experience! Thank you.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
Online Shopper
03-25-2009
Submitted my order on 3/15 items listed as shipping within 2 to 3 days. Send an email after several days had passed, no response to that. Called on 3/23 customer service never picked up,voice mail no response.Called on 3/25 one item unavailable,... (more)
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review
Online Shopper
01-20-2009
Only part of my 1st order arrived, I have not received the additional shower curtin liner I initally ordered. I also have not been contacted or been able to contact the company about this problem because I cannot find a telephone # for them
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
12-21-2008
I've been looking for the item I ordered for a long time. None of the local stores have had any in stock.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review
Online Shopper
12-19-2008
On the initial order I was told it would ship in 1-2 weeks. The item that was ordered on 11-14 just came today, 12-19!
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review
Online Shopper
12-05-2008
I ordered 2 other slipcovers did not like fabric. Called for weeks to try and reach someone left messages finally got someone. I returned it which cost me $10 have not got a reciept that is was there and still no credit on my account. Not ver easy