ToolPartsDirect.com Customer Reviews

Store Details

Store Ratings* Summary


ToolPartsDirect.com
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.7
On Time Delivery: 8.6
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of ToolPartsDirect.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Sandjoe
12-20-2009
A grate place to get what I needed.
Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 2 Customer Support
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mike
12-20-2009
I ordered a leafhog 2500 type 4 impelllor, according to the sticker on the unit, what came will in any way fit the unit CS didn't know what to say just passed off to a svc ctr somewhere
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Larry
12-20-2009
I am very satisfied with TPD. The product, the price and the delivery met my expectations.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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parts
12-20-2009
quick and easy good prices
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
12-19-2009
very convenient for me. Thank you
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-19-2009
i order a part - not a survey
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Ace
12-18-2009
Excellent service including this survey.
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
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Fritz
12-18-2009
I Ordered an O ring for the Piston of a Senco Model 41 stapler. The part received was not even close to the right size. Cost of return would exceed the cost of the parts received. I just added them to my collection of things that ''won't fit''.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Tina
12-18-2009
The entire experience with the company was great and very easy to order online,pay by credit card,track order and received on time all in one piece.
Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
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Elvis
12-18-2009
Shipping was very slow. It was 10-14 business days and I ordered just before Thanksgiving. I ordered on 11/17 and received it on December 7th.