AJ Madison Customer Reviews

Store Details

Store Ratings* Summary


AJ Madison
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.1
Would Shop Here Again: 8.1
On Time Delivery: 8.0
Customer Support: 7.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of AJ Madison


Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
11-10-2009
The shipping company was rude and horrible. After missing 3 delivery dates, I fianlly just picked it up myself.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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jjwtir
11-09-2009
Ordered an in stock product on Oct. 8, received it on Oct. 22. It did not work. I have not received a new ship date and it is Nov. 9. I have emailed 3 times and called 5. Michelle is not very helpful.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Ray
11-02-2009
Delivery was as expected and shipment arrived in a timely fashion. This is my second order from A J Madison.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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JimBobBuddyRoe
10-27-2009
AJ Madison stated (on the phone) that the order would ship in two or three days. It took over a week before the order shipped.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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dolly
10-22-2009
I had seen this freezer in someones elses home. It fits the needs of a small family for overflow from refigerator/freezer. I found it easily on this site. It arrived on time and works well. It meets all my expectations.
Overall Rating 10 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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JJ
10-13-2009
Great! Pricing was good.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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JABSAVANNAH
10-12-2009
The range arrived perfect condition and the guys who delivered it even unboxed it for my wife so she could check it over before they left.
Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 7 Customer Support
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SB OH
10-12-2009
We ordered a microwave and it was lost. Another shipped a week later and was delivered. Customer support corrected the problem. As long as situations like this are handled properly AJ Madison will continue to get my support and business.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Roy
10-09-2009
I like your format and the way you present all the details of your products. I searched other company websites and found yours to be vastly superior.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Oscar in California
10-05-2009
I am very satisfied with my purchase and was pleasantly surprised by the fast delivery (coast to coast in 5 days).I have recommend AJ Madison to all my friends . Their website is top notch.