Racks and Stands Customer Reviews

Store Details

Store Ratings* Summary


Racks and Stands
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Racks and Stands


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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rob
11-17-2009
Unpacking instructions would have made it easier and much quicker to unpack.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Yo no mas
11-15-2009
NO indication that these shelves had to be assembled: all other shelves on internet say this very plainly -- I was fooled into thinking they would arrive assembled.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-12-2009
The website listed ten CD Towers in stock, but a week after I ordered the product Racks and Stands sends me an email saying that the product is on backorder. They are finally shipping the product on 11/13.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Liz
11-09-2009
I was very pleased -- easy assemble and is great storage
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-04-2009
Have not yet received my order. Order was placed on 10/13/09, it is now 11/4/09
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Donna
10-24-2009
wAS EXACTLY WHAT WE WANTED.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Walt
10-23-2009
A great store to deal with. We love the John Boos island we purchased. Thanks!
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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Bee
10-20-2009
1 component was missing/wrong size in the sealed package I received. Component was replaced timely, thank you.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-10-2009
Instructions were very confusing.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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FChance
10-05-2009
I have not received product, need tracking number to find out why. I expected it this weekend. If I don't receive it by Monday 5th, tonight, I will be contacting you.