Comfort1st.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

Comfort1st.com
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Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.1
On Time Delivery: 8.3
Customer Support: 7.3
Products Met Expectations: 8.6

*Ratings are for the past 90 days only.

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Reviews of Comfort1st.com


Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-03-2009
Send shipping tracking numbers!

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Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
11-02-2009
What should have been a 30 min. assembly, turned into about 2hr. One of the holes in the base was not completely drilled through. Had to drill out myself and go to hardware store to get sleeve to finish the assembly.Disappointed
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-01-2009
have not received order,please check on it before you send me these.

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Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-01-2009
I ordered from the NEX website and I paid for 2-3 days delivery, because it was a gift. I don't remember how long it took for delivery but it was more like 2-3 weeks. Not given an delivery status update either.

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Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-28-2009
Two emails 4 status update 2 B delivered. Always the same, "it is set for the next day". Another week and nothing. By phone "it is expected to be shipped the next day". 3 weeks 4 this product to not B shipped-no reason. I will not use your site...

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Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-19-2009
I have still not received some of the items I ordered. However, the one item I did receive was exactly what I needed and was delivered in a timely fashion.

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Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-13-2009
the time was ordered was to many days to received and every day was a different answer

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Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-27-2009
Thank you for the great service!!
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
09-25-2009
I received my items but i'm missing one thing. I called customer support and she said she would check into it. I haven't heard anything back yet.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
09-24-2009
This was an AAFES vendor and will not ship my item to and ARMY post office. I was not at all satisfied with this vendor and have recommended that all other Army spouses not use them as a vendor since they will not ship to ALL Army.

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