GameFly Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.2


GameFly
BizRate Certified Ribbon Customer Certified
Over 50,000 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 8.9
Customer Support: 8.9
Products Met Expectations: 9.2
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of GameFly

Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-02-2009
It took a while before I could find the item I wanted but it became available and cheaper than most sites I reaserched.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
07-02-2009
wanted to buy the game ive had for 3 months already, but wasnt available to buy. Had to buy some other game i didnt really want but my gamefly dollars were going to expire.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-02-2009
this is a great site and a great way to save money for us gamers
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I enjoy the GameFly service and really like the 'Keep It' option on game rentals. This is a great service overall. My only disappointment has been the slow delivery of some rental games (5-7 day wait) on occasion. Other than that, I'm a happy... (more)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
GameFly is amazing!!!
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 3  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
Everything was good beside the time it took for delivery.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
This is an awesome service and we have been very pleased with all aspects of it.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-30-2009
Good program
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-30-2009
the time between return of item and the shipping of the next is too irregular,unless the item is on rapid return (much less often now than when I started the program) over a week to
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-30-2009
Great price, great products, great customer service.
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