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H. H. Gregg Customer Reviews

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H. H. Gregg
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.5
Would Shop Here Again: 8.5
On Time Delivery: 8.7
Customer Support: 8.1
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of H. H. Gregg

Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 2 Customer Support
Read full review 		redsfan1005
11-16-2009
Contacted customer service by email. Never received a reply. Order tracking was confusing. Order on Thursday with 2nd day air, did not receive until the next Wednesday. Pointless paying the extra shipping to still wait a week. very disappointed.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
Read full review 		frank12
11-14-2009
no tracking capabilities on web or website
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		dewey
11-03-2009
This is the second item that I have bought from HHGregg and have been satisfied with both.
Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
Read full review 		Online Shopper
10-29-2009
Purchase was a WebStock Guarantee item and the store had in stock but said I would have to wait 72 hours before I could receive it
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Read full review 		COLONEL
10-25-2009
YOU NEED TO FINANCE YOUR PURCHASES THROUGH ANOTHER FINANCE COMPANY. GE MONEY BANK IS A BUNCH OF CROOKS. THEY HAVE SCREWED ME ON A COUPLE OF PURCHASES
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Bob
10-20-2009
There was no 'on time delivery'. I ordered the items from their web page, went to the store and picked them up.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		HaHaHa
10-20-2009
Excellent...
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Read full review 		rightdeal
10-19-2009
I think the product was great but no one suggested to buy any extended warrenty???
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Online Shopper
10-18-2009
what i ordered was an in stock item went right in, was helped right away, done great experance
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		LL
10-16-2009
Really good service!!!
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