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HandleSets.com Customer Reviews

Store Details

Store Ratings* Summary


HandleSets.com
Customer Certified
Over 10,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of HandleSets.com


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-09-2012
I am very pleased with the way HandleSets.com handled the initial transaction and the return of defective product and reshipment of replacement product. It was a bit frustrating to learn that the product was defective, but that is not something you...
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-08-2012
One of the door shelf units had a mis-drilled hole for the installation of the optional top shelf rails. I modified the hole to make it work, but this was a quality control issue from Rev-a-Shelf factory. No issues with Handlesets performance.

HandleSets.com has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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P.M. Lee
02-06-2012
Always fast and simple. The way online ordering should be.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Gary
02-05-2012
I have other identical handles purchased years earlier. These work smoothly. The ones that I received recently, while serviceable, worked roughly. The difference was very noticeable. Could it be because the Chinese manufacturer doesn't have very...

HandleSets.com has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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joeyalf
02-04-2012
Delivery Service was excellent, shipping was prompt the quality of the product is excellent. I have shopped with Build.com before with Faucets Direct and like the service that is given.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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P Vacc 2
02-02-2012
Was concerned that the back ordered item would not arrive by date given. The item arrived two weeks early. Keep up the good work.
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
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Water Buffalo
02-02-2012
I have an issue with one item in this delivery. I have called and left voice message, and sent an e-mail, none of which have yet been responded to. In all fairness, the contact was only made mid-afternoon yesterday, and there may not have been...

HandleSets.com has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-01-2012
easy and ontime
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-01-2012
Am out of country when made order and won't see the order until late Feb. Will be happy to comment at that time.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
01-31-2012
product as advertised, shipped on time

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