HandleSets.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.8


HandleSets.com
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 8.9
Customer Support: 8.8
Products Met Expectations: 9.0

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of HandleSets.com


Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
06-26-2009
I cancelled the order they still sent it and charged me. The order was cancelled because it was going to take a month to get here. I have tried to set up them picking it up so I can get my refund it has been over a week and I have not heard... (more)
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
06-24-2009
Not sure why u keep bothering me with emails.You've not shipped but did call advising it'd be 2 to 3 wks.Suggest u create some kind of feedback to your annoying survey if I cannot reply other than giving you a bad surevey score like I just did !!!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-23-2009
Great product selection and price; about 50% off the retail prices that I saw.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-22-2009
This transaction was nothing short of phenominal. Customer service was very helpful with a question before ordering. Shipment arrived much quicker than expected. A great shopping experience!
Would Shop Here Again: 2  Would Shop Here Again
On Time Delivery: 2  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-22-2009
Is there any reason it takes 2 months to ship a product after an order is placed?
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-21-2009
Initially, I was very pleased with customer service of Handlesets.com. However, once I placed my order, the communication dropped through the floor. I was not informed that my items were on back order, until 3 weeks later, when I called to check... (more)

HandleSets.com has posted a response to this review.Read full review

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-17-2009
I was very pleased with the speed of delivery. The price was also better than at a site I used previously. I would highly recommend HandleSets.com.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-17-2009
fast and just what I ordered- Thank you
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-16-2009
the staff is awesome
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
06-14-2009
It took a while for someone to respond to my inquiry about a damaged item, but when he did he was very helpful and thorough. Thanks!