greatskin Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.8


Over 2,500 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2 On Time Delivery: 9.1 Customer Support: 9.1 Product Met Expectations: 9.1
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 87% 89%
Icon: NeutralNeutral 3% 5%
Icon: NegativeNegative 10% 6%
*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of greatskin

Write a review

Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 08, 2008

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 01, 2008

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 25, 2008
Easy to order product. Delivery prompt. Good service, etc.

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 22, 2008
you guys have a great service, always delivered in a timely manor and never out of stock. I will continue to order from you site if you keep up the good work. Thank you for your service.

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 22, 2008
I am comparing greatskin skin lighteners to Obagi. I will advise on the result. So far I like the 8% gel formula much better in terms of application and texture of skin.

Was this review helpful?

Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 21, 2008
Greatskin placed the wrong address on my shipment. Greatskin was at fault, as my recipt indicated my correct address. This delayed shipment. I contacted Greatskin by email, but recieved no response. I then contacted by phone. The representative offered no apology and acted annoyed. I did not recieve my samples. The resolution was that they would ship out my product. Note however, that at this point I should have already recieved my product. About two weeks later, I recieved my order. I am dissatisfied when I pay full price for less than stellar services. (more)

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
1 out of 1 people found this review helpful. Online Shopper
Apr 17, 2008
I was given 3 bonus items which I picked from a list. I received 2 items of the same product, not the one that I chose. I was quite disappointed. My choices were All-in-one Serum scalpel-less face lift; Vitamin C infusion, and Squalene with Vit E. I got 2 of the Squalene with vit E. Otherwise, I am satisfied. (more)

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 16, 2008
Good acne products

Was this review helpful?

Would Shop Here Again: 4.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review
1 out of 1 people found this review helpful. Online Shopper
Apr 13, 2008
This is my 2nd time odering products from GreatSkin, 1st experience was excellent. This time no good at all! 1. Please proactively communicate to the customers regarding their orders. In my situation, I received no communication from Greatskin after I placed my order. Later waiting after 1 week when Ħ°IĦħ called up, I found out GreatSkin did not have the quantity in stock, so they were waiting for backorders. If I was proactively informed, I would have suggested that to Greatskin to ship the smaller quantity first or I would have paid additional next day shipment charges as a delivery option, to receive the goods faster. 2. Please do not offer to give free samples unless you really mean it. (I... (more)

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 02, 2008
Good price for this purchace. Thank you,

Was this review helpful?

  1  |  2