greatskin Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


greatskin
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 8.9
Customer Support: 9.1
Products Met Expectations: 9.3

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of greatskin


Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-22-2009
Do not ever send this again!!!This blocked my computer for several minutes.
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 3  On Time Delivery
Customer Support: 4  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-18-2009
I was not made aware that some products were on back order until I received a partial shipment. I should have been informed at the time of my order. There was also no timeframe given as to when the back-ordered products would be available.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-09-2009
all was great - thank you
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-03-2009
Awesome availability of Dermalogica products!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
05-10-2009
I didn't get my free gift. Not a huge deal, but you did say you were going to send a free sample and had me pick one.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
05-07-2009
Very happy to have received another prompt and accurate product shipment from Greatskin!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
04-28-2009
There was a mistake (a switch-over of my products with another person's order), but Customer service resolved the issue in a pleasant & efficient manner.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
04-05-2009
I spent almost $300 and received a free product....actually, it was a sample...and actually, the sample was even smaller than a sample. Don't even offer it. It's not enough of a "sample" to even know if it works??
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-26-2009
I love GreatSkin! I find GreatSkin to be highly professional and efficient in how it conducts its business. I only wish that more American companies cared about their customers as much as GreatSkin does. Please keep up the good work.
Would Shop Here Again: 2  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
03-24-2009
never recieved my order