| 05/18/2013 |
Overall Satisfaction:
8.8 out of 10
Would Shop Here Again:
8.9 out of 10
Likelihood To Recommend:
8.8 out of 10
| Overall Satisfaction | Past 3 Months | Past Month |
|---|---|---|
| Positive | 89% | 89% |
| Neutral | 5% | 4% |
| Negative | 6% | 7% |
Ease of Finding What
You Are Looking For:
9.2 out of 10
Design of Site:
8.6 out of 10
Satisfaction With Checkout:
9.3 out of 10
Product Selection:
9.0 out of 10
Clarity of Product Information:
9.1 out of 10
Charges Stated Clearly:
9.3 out of 10
Price Relative To Other
Online Retailers:
8.9 out of 10
Shipping Charges:
9.1 out of 10
Variety of Shipping Options:
8.9 out of 10
On-Time Delivery:
8.6 out of 10
Order Tracking:
8.4 out of 10
Product Met Expectations:
9.0 out of 10
Customer Support:
8.7 out of 10
Product Availability:
9.3 out of 10
Returns Process:
10.0 out of 10
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