LuggageGuy Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.3

LuggageGuy
BizRate Certified Ribbon Customer Certified
Over 500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.6
Customer Support: 8.7
Products Met Expectations: 9.2

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of LuggageGuy


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-27-2009
The only thing I want is a receipt. There was NO RECEIPT in the package. I love my suitcases and definitely will reccommend Luggage Guy to others. Thank you so much for solving my problem.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-26-2009
I am paying for internet time. Will respond at another time
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-20-2009
I highly recommend Luggage guy to anyone wishing to purchase luggage. The prices and the speed of delivery are excellent. This is my second purchase from them and I am very happy with this company.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-19-2009
Now I must plan a trip! Thanks.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-06-2009
Wow! Excellent service and received package in a very short period of time. The price was great, the delivery was extremely fast - no negitives with Luggageguy.com - 100+.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-28-2009
PLEASE EXPLAIN WHY THIS BEAUTIFUL LUGGAGE DOES NOT COME KEYS
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-24-2009
I've purchased other luggage from luggageguy and have always been very pleased at the quality designer bags for the price. I've referred many people to your site.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-08-2009
The luggage set looks fantastic, I haven't gotten a chance to use it yet, but I will be soon for my cruise. The package mentioned a 10 year warranty but nothing was included to register the luggage so I'm not sure how that works, I will like to know
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
09-08-2009
Specificially chose the set I ordered because it was advertised as includling valet straps. Called when straps were not included & was told that the set no longer comes that way & that it is no longer advertised that way on their site--TOTALLY...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-22-2009
PERFECT