LuggageGuy Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 9.3


LuggageGuy
BizRate Certified Ribbon Customer Certified
Over 500 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.3
On Time Delivery: 9.5
Customer Support: 9.1
Products Met Expectations: 9.1

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of LuggageGuy


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-01-2009
I only wish we received it faster but it was free shipping so no complaints!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-29-2009
Great product and appreciate the quick delivery.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-28-2009
Excellent
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-25-2009
Again, easy as usual! I am a returning customer, every time has been a breeze and we love our new luggage. Great value too!
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-21-2009
My first order was delayed but customer service listened and corrected the problem immediatley. Thanks for you immdiate response
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-17-2009
I ordered two separate pieces (one for myself and one for my husband). They arrived together and both of us are extremely pleased with our new luggage. Thanks for a great deal and beautiful products.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-17-2009
VERY GOOD SERVICE I GO TO RECOMEND TO MY FRIENDS..THANK Gloria.J
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-16-2009
great service
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-16-2009
Luggage came within 4 days. It's just want I needed.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
04-23-2009
Many thanks for a job well done to my complete satisfaction