Staples Customer Reviews

Store Details

Store Ratings* Summary


Staples
Customer Certified
Over 1,000,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.2
On Time Delivery: 9.3
Customer Support: 8.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Staples


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Charlie
11-19-2009
Your site was easy to navigate which translated to a painless purchase.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-19-2009
Luv my camera. Could not believe I ordered it Sunday night and it was at my doorstep Tuesday afternoon!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
11-19-2009
Was unable to use my staples credit that I had on a card.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Srimathchem-Ceylon
11-19-2009
ALREADY POSTED MY REVIEW OF THE STAPLES CULLY MANAGER'S LUXERA CHAIR. FANTASTIC- BOTH THE ITEMS & THE SERVICE. GOOD PRICE. FINE PRODUCTS. FAST & FREE DELIVERY ALL THE TIMES.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
11-19-2009
You could not give me a time frame for delivery not even THAT day! I was told between 8-5PM. It came at 5:05PM. You have to do better than this. The day of delivery, you should be able to give your customers a 2 hr window delivery time. I was 46 of...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Bacchus
11-19-2009
Very satisified with service and pricing.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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kong
11-19-2009
It was great that I was able to take advantage of the great price on my purchase even though my local store did not have any in stock. It was also and added bonus that it could be delivered to my local store at no charge to me for shipping.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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LBhobbesy
11-19-2009
Easy and fast. I love Staples and will always check there to see if they have what I need.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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SJ
11-19-2009
This was the first online order I have placed with Staples...1 of my items was expected 11/25 and the rest within 2 days of the order...I am amazed at how quick my order came. Every item was sent promptly and everything was correct!! Thank you!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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dinamo
11-19-2009
good joj again