Staples Customer Reviews

Store Details

Store Ratings* Summary


Staples
Customer Certified
Over 1,000,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.2
On Time Delivery: 9.3
Customer Support: 8.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Staples


Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Dude
11-21-2009
I appreciated the coupons, but I didn't like the fact that I got an email with 2 coupons for a $75.00 order but didn't say that you needed a $150.00 order to use both of them.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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wizardkeeper
11-21-2009
The printer is far above my expections.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Lucy
11-21-2009
I ordered certificate holders and was very disappointed with the quality as they were very cheap looking and flimsy.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Phil
11-21-2009
The only problem is that I had to buy orange hilighters over the web since I cannot buy them separately at the local store (only as part of a package containing other colors). But when I bought over the web, shipping cost more than the product.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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CJ
11-21-2009
I trust Staples for all my office supply needs.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-21-2009
quick delivery, thanks!
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Ginna
11-21-2009
When I ordered the Quicken 2010 Starter Edition, I didn't realize that my data files could not be converted from my Quicken 2005 (Deluxe).
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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belgoofy
11-21-2009
The ink that I purchased was bouncing all over the box. The box was too big for the item and not enough bubble paper to keep it in place. Plus the box looked like it was thrown around a bit. So, i am not sure how the ink cartridges will work.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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BABYRHYS
11-21-2009
VERY HAPPY
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Jack
11-21-2009
Staples has a great reputation and that is why I ordered from them