OfficeMax Customer Reviews

Store Details

Store Ratings* Summary


OfficeMax
Customer Certified
Over 625,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of OfficeMax


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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dmw
11-19-2009
Online status continues to say pending instead shipped etc.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Sarge
11-19-2009
Best in the business.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Zinc
11-19-2009
Great seller. I have purchased quite many product from your retail stores in Lincoln, Nebraska. Thanks. Often cheaper price for good quality products. Fast shipping.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-19-2009
I haven't received the printer YET!!! No where on my order was it indicated that it was back ordered. nO ONE CALLED TO TELL ME IT WAS BACK ORDERED i WAS TOLD TO Call HP to find out about the printer.
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 2 Customer Support
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dski
11-19-2009
I recieved the desk quickly for that I was impressed. During the construction and unpacking process it was noted that the desk top had damage and some scratches. Unfortunetly I need this desk now or I would have sent it back. I was charged shipping.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Jim
11-19-2009
We had ordered printer ink and a variety of earasable markers. We did receive the ink on time but not the earasable markers. There was no indication that the missing items were back ordered.
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-19-2009
the issue was not only the crediting of my account with maxperks # but the straighting out of the login and other account information. dc
Overall Rating 0 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 2 Customer Support
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NB
11-19-2009
The Laser Printer ordered did not come with a USB Cable, so I ended up having to find one. The local office max store did not have one either. Secondly the unit is not yet compatible with Windows 7 so I can't use it anyway.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Joyce09
11-19-2009
This was my first time ordering through Office Max and I'm quite happy with your service and quality of your products.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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andemary
11-19-2009
No problem with shipment. Item was not in stock at our Office Max store in Greenwood, SC. I called the day before and someone there told me they had one. Go the next day and they don't. They had the HP brand but not the refurbished one by Office...

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