OfficeMax Customer Reviews

Store Details

Store Ratings* Summary


OfficeMax
Customer Certified
Over 625,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of OfficeMax


Overall Rating 10 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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cleaner
11-21-2009
I was under the impression that I was to receive a tote bag as a promo. I haven't heard anything about that.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Sonny
11-21-2009
I returned the chair I purchased for myself as it was very uncomfortable after 20 minutes in it. I cancelled the 2 chairs ordered as gifts and chose other chairs ~spending much more time in each one to make sure of the comfort levels!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Nana
11-21-2009
The order was received very quickly and was as expected. I am very happy with my purchase.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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LM
11-21-2009
Surprisingly quick delivery and service.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-21-2009
I should have been told when you were delivering!! Luckily I was home. All I got was an order confirmation, not a ship date. Everything else was great.
Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
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Mixed Feelings
11-21-2009
Rreceived copier and ink faster than expected. Special paper took almost two weeks. After a week, contacted Customer Service by phone for shipping status. Said I would get email confirmation in 2 days. Didn't get.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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K in FL
11-21-2009
Great desk. This was a really good value.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Allen
11-21-2009
The ordering web site said that shipping was free, but once the table was delivered to the local shipping depot they called and said either I picked it up or there was a charge for delivery. Fortunately I have a truck. The web site is VERY...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Marty
11-21-2009
I live in the Adirondacks and several other office supply places have trouble with our addresses and getting stuff to us. Thank you for super service!!!!!!
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Jim
11-21-2009
Office Max does not have the product I ordered. From Office Max. On their website. Where they advertised the product. They did not let me know it was on backorder and they can't tell me when it might be in stock. TERRIBLE order.

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