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BaseGear.com Outdoors Customer Reviews

Store Details

Store Ratings* Summary


BaseGear.com Outdoors
Customer Certified
Over 10,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.1
On Time Delivery: 9.4
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of BaseGear.com Outdoors


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Eazy
02-12-2012
A wonderful local business!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-05-2012
Very reliable service and reasonable price
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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mycomycul
02-01-2012
I had my package in two days with standard shipping. They rushed it out right away. Product was in great shape.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-31-2012
Thank you. I recommend sending an email with purchase confirmation as a rule. I did not get one.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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aussiegirl
01-29-2012
Great site,product exactly as described. Arrived in perfect condition in less time than the site specified.I will recommend to my friends and I have already ordered from this site again.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
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Sergey
01-26-2012
I have not got its order EMS wrongly from rules in other city
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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ElmBrook
01-24-2012
Ist time customer w/BaseGear and they came through!
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 4 Customer Support
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Online Shopper
01-20-2012
Regarding shipping: I never received information about shipping date and when I'd receive my package. Compared to other similar online stores (steep and cheap, amazon, rei, etc.) my experience has been much more clear and easy to understand.

BaseGear.com Outdoors has posted a response to this review.  Read full review

Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
01-18-2012
Could not reach a living breathing human being to answer questions and had difficulty finding contact information.

BaseGear.com Outdoors has posted a response to this review.  Read full review

Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Curious0509
01-17-2012
Order was easy and on time.

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