Chico's Customer Reviews

Store Details

Store Ratings* Summary


Chico's
Customer Certified
Over 125,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 9.1
On Time Delivery: 9.0
Customer Support: 9.0

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Chico's


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Dixie diva
11-22-2009
I always appreciate the friendly, helpful staff at Chicos and the no- hassle return policy. Their excellent service is what keeps me coming back even if might have to pay a little more! Great service is a rare thing these days. Keep it up!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
Online Shopper
11-22-2009
I have been extremely happy with the items I have purchased from Chicos. Their clothing is timeless and I love the fit.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
11-22-2009
Love Chico's
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-22-2009
the purchace never got here thanks for the reminder i will call tomorrow
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
11-22-2009
Ordered 2 pairs of jeans and only received one pair. As of this date, the other pair has not arrived.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-22-2009
I have not received the items to date. Please check on the order. Thanks! anna Giacobbe
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
mallarddudes
11-22-2009
Loved the jewlery I ordered and the watch is great too!
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 4 Customer Support
Read full review
cat mlover
11-22-2009
none
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Curly Chico Girl
11-22-2009
The only thing I was disappointed with was that the 20% discount advertised in the e-mail I received did not take effect and I had to contact customer service to credit my order the 20%. However, they did with no problems and I ended up saving...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Money
11-22-2009
Great Job. Loved the clothes.