ProForm Customer Reviews

Store Details

Store Ratings* Summary


ProForm
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.3
Would Shop Here Again: 7.1
On Time Delivery: 7.9
Customer Support: 7.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of ProForm


Overall Rating 9 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 8 Customer Support
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MD
11-24-2009
product later than I wanted because they couldn't give me a time frame of when the produce would arrive. Then putting together 2 screws short on the pedels & there were 3 cables in the display panel and only 2 connections. The ramp doesn't go very...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Big A Mtn
11-21-2009
Great machine. Quiet, smooth and compact.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Mike
11-16-2009
This is the second treadmill that I've purchased from ProForm and I've been very satisfied with both purchases.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-10-2009
quality of the manufacturing ofsome elements left something to be desired. It was problematic to assemble due to couple of manufacturing problems
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 6 Customer Support
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sad in ct
10-12-2009
My 680 Trainer did not work out of the box, I have controller on order. I have to wait another week for the part to arrive. If I want it sooner you are going to charge me $57.00. I paid over $700.00 for a product I expect better turn around. Not...
Overall Rating 6 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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5k jogger
10-06-2009
My husband and I have only used it one time each but loving it so far. Very stable. Had issues with the delivery though. They used UPS Freight. They canceled twice on me, after waiting all day. Loved the threadmill, hate the delivery.
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
10-05-2009
Took too long to get out of warehouse into delivery mode. Almost a week. Told when ordered 7 days; 6 days before sent to UPS
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 0 Customer Support
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Annagram
09-30-2009
My treadmill was ordered on 9/12, and didn't arrive until 9/29. That seems like a very long time! Once it got here, it was easy to put together, had all of the necessary parts and I really like it!
Overall Rating 4 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
09-30-2009
I would prefer to receive confirmation at the time of my order and before it ships. It was helpful to be called while the delivery driver was on his way to my house. I was able to meet him there without waiting around all day.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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j-rard
09-26-2009
I love the treadmill. I love the touch control quick setting to increase or decrease. The fan and tv are great but the tv's volume is not loud enough when the treadmill is running and the fan as well.