PartSelect Customer Reviews

Store Details

Store Ratings* Summary


PartSelect
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 9.0
On Time Delivery: 9.2
Customer Support: 8.7

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of PartSelect


Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
Read full review
jam5387
12-05-2009
I Ordered Goo Gone. You sent something other than what I ordered and what you had posted on the web site. Customer support sent me to the general purpose cleaner company to see if it will do the same thing as Goo Gone.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
COS
12-05-2009
I ordered on a Friday afternoon & part was on my front porch at 8:20 a.m. Saturday morning. I called our local Whirlpool/Maytag distributor earlier on Friday, they said it would take about 4-5 days & their price was $10.00 more that PartSelect's.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
dennisbevis
12-05-2009
Great site!!! I ordered one thing and then broke another part in the process of installing the first part. Overnighted the second part and it arrived the following morning. Great experience, and I will buy parts from Part Select again.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
joelocate
12-05-2009
The correct part has arrived adn I am waiting for a pickup for the item that was shipped incorrectly
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
Mike
12-05-2009
Mixer valve was not an EXACT replacement. I will not install it until my other fails--it will require rewiring, metal cutting and drilling which I'm capable of doing, but I didn't want to tackle that part yet. All other parts were perfect.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Read full review
DelleMar
12-05-2009
We took a chance that the part would be gray since no color was indicated as the others were black and white. It showed up white. Since the refrigerators are gray it would be helpful to offer gray parts.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
Tim From Michigan
12-05-2009
I have purchase from PartSelect before and was very satified. They have parts for everything and I will continue to use them in the future. I've bought parts for my automatic washer, gas stove, and dishwasher. I could not find these parts locally.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
ray r.
12-05-2009
great service, fast shipping
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Avondale PA
12-04-2009
I checked the retailer website for the parts first and they were on back order. PartSelect had what I wanted and for cheaper. The part came faster than I expected and was pleased with the experience. Thanks.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
2wings
12-04-2009
Overall very satisfied