Luggage Pros Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.8


Over 2,500 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7 On Time Delivery: 8.9 Customer Support: 8.9 Product Met Expectations: 9.0
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 89% 92%
Icon: NeutralNeutral 4% 2%
Icon: NegativeNegative 7% 6%
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Icon: Poor Poor

Reviews of Luggage Pros

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 06, 2008
My online shopping experience was most positive. Thank you.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 04, 2008
I was in hurry to find a good quality and affordable luggage and I found it by luggage pros.I was lucky to visit yur website

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 02, 2008
The extra discount and free shipping brought me back as a repeat customer.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 02, 2008
I will be using this luggage on my trip to Thailand this July. I have traveled there several times and I am hoping this luggage with spinner wheels will help me get thru the hassels of traveling alone. The luggage seems to be high quality and weighs less than my other luggage. (more)

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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 3.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 01, 2008
The zipper attaching day-back pack is defective and it won't reattach the minibackpack to the carry-on unit. Took to luggage repairman, wanted $15 and"wasn't sure it would work. Contacted you yesterday; waiting for response to proceed with options I hope you will indicate to me. (more)

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 01, 2008
good availability, easy ordering, INTERNATIONAL shipment, quick customer support, nice contact unfortunatilly no invoice in package which made me have to drive to the customs to pick up my purchase and pay taxes there (but it still went all well, just a very little hassle) (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 01, 2008
Thanks for beautiful luggage and incredibly fast shipping!

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 01, 2008
The only real difficulty I had was that I found out almost a week after ordering three pieces of luggage that one piece was unavailable and this created a problem for me since it limited my time to find another matching piece. Otherwise, everyone was very pleasant and a rep even called me back to tell me exactaly when my luggage would be here - and she was correct. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 30, 2008
There was a question about my billing address, and I was very pleased to find that I was quickly contacted about it. The representative took care of my information quickly, and I still received my purchase on time. Thanks so much for the great service!

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 28, 2008
I have already recommended Luggage Pros. It was a positive experience.

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