Luggage Pros Customer Reviews

Store Details

Store Ratings* Summary


Luggage Pros
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 9.0
On Time Delivery: 9.0
Customer Support: 9.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Luggage Pros


Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
02-08-2010
I wish I had received an email telling me when I could expect the product; I got the info, after asking for it. I received the bag on Friday 2/5; 2 other bags that I had ordered from a different site, on the same evening were at my door Wed 2/3 AM.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Sally Ann
02-07-2010
The purchase was easy and efficient. Delivery was even better.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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gigenevieve
02-07-2010
Very satisfied about everything!
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
02-03-2010
The advertisment stating that Luggage Pros would better a competitor's price by 15% is not correct. Thye would only meet the competitor's price.
Overall Rating 5 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
01-28-2010
Shipping this time was slow. Also, the product description on one of the items was not sufficiently detailed for me to make a fully informed decision. finally, you should have free shipping for frequent customers.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jay
01-26-2010
Witney was excellent in her service... it was her professional thoroughness that made it easy for me to decide to do business with Luggage Pro.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Nana
01-25-2010
This luggage was a birthday present. I duplicated one piece. She said she would rather have a small bag to put her makeup and toiletries in. You do not have a small bag that matches this set. So I need to return one piece and look for something...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Sue from GA
01-24-2010
I thought the item must be a fair trade item as it was the same price everywhere I looked until I found it at Luggage Pros thru BizRate. My savings was $16 ($64 compared to $80).
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Gary
01-24-2010
Good product, order easy, delivered on time. You couldn't ask for more!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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mlevap
01-21-2010
During orde preparation I found small mistake into bag description (in color). After my mail, mistake was corrected, I received my bags in the color I wished. Thanks!