Luggage Pros Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


Over 5,000 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7 On Time Delivery: 8.7 Customer Support: 8.5 Product Met Expectations: 8.8
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 87% 86% 91%
Icon: NeutralNeutral 13% 6% 3%
Icon: NegativeNegative 8% 6%
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Luggage Pros

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 29, 2008
This is the 2nd time I had order this luggage.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 29, 2008
Great experience, I will defianatly reccommend to friends and shop with Luggage Pros again!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 29, 2008
Customer service was excellent ... shipping was a problem but not the fault of customer service ... product is excellent ... price matching was quick & on target. I am a repeat customer and will purchase from Luggage Pros in the future. Thank you.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 28, 2008
Excellent experience.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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0 out of 1 people found this review helpful. Online Shopper
Sep 24, 2008
I will be exchanging. The color is not correct.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 23, 2008
Thank you for offering the Victorinox Cosmetic Tote at a very resonable price....It will make a great Birthday gift for my Daughter to complete her luggage collection...

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 1 people found this review helpful. Online Shopper
Sep 23, 2008
The luggage I received was bought because it matched my luggage. In the description is listed it had a wet pouch on the outside, but it doesn't.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 22, 2008
I was very pleased with the fast shipment of my luggage. The boxes were

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Would Shop Here Again: 4.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 22, 2008
The fabric of my roll-on seems to have stains in it.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 1 people found this review helpful. Online Shopper
Sep 21, 2008
Wish someone had said that the wherehouse is in Jacksonville. I live aprox 20 miles away and work even closer in Jax and would have been willing to drive to pick up the luggage, rather than waiting 7 days and having somone pay for prority overnight svc.

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