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Musiciansbuy.com Customer Reviews

Store Details

Store Ratings* Summary


Musiciansbuy.com
Customer Certified
Over 500 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.0
Would Shop Here Again: 7.6
On Time Delivery: 8.2
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Musiciansbuy.com


Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
02-12-2012
Still waiting for two items
Overall Rating 9 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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wingnut40
02-01-2012
I don't have much to say. Everything worked smoothly, no glitches. My son is using the keyboard we purchased. He likes it.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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GK
01-26-2012
Slight blemish on the cedar top of the seagul guitar s-6 made me wonder if I shouild return. Spoke with Carl at customer servcie and felt comfortable with decision to keep the guitar. He also reminded me of 45 day return policy and that I had time...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Spoon
01-04-2012
The price was significantly below market by at least 30% for similar online companies.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-03-2012
Not only did I receive my order complete and ontime but the items that were not in stock, I was contacted directly by a rep and given options; with the option I chose, my account was credited promptly and without hassle! this was a big positive in...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Abbe
12-16-2011
I am so pleased with the products and service I received from musicians buy. When I had questions and anticipated getting a more expensive model, I was easily able to reach them over the telephone. They were able to provide so much info regarding...
Overall Rating 3 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
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NY Star
12-14-2011
The customer service is not so good, I received the Keyboard (Korg PA500) But the power adapter is missing, I contacted technical support and the guy promised me to send the adapted as soon as possible, however nothing happened and got no adapter...

Musiciansbuy.com has posted a response to this review.  Read full review

Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Chuckie P
12-09-2011
Was out of down when delivered, Daughter-in-Law signed for it and put the box in my room. I got home on Friday afternoon and opened the box and unzipped the case and the guitar looks great. I do have 2 little compaints, one: on the back side of the...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-30-2011
My Yamaha YPG535 keyboard arrived fast, perfectly packed, included all of the items I was supposed to receive. I had never run across this website before, but it's certainly on my radar now! The keyboard is everything I thought it would be, and...
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Him
11-21-2011
It's a good experience.

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