macys.com Customer Reviews
Store Details |
Store Ratings* Summary
*Ratings are for the past 90 days only. |
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Outstanding
Good
Satisfactory
Poor
Reviews of macys.com |
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
10-15-2009
Did not order online - shopped at store
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
10-15-2009
I had to return an item because the size was too small. Instead of crediting my card, they sent a gift card. I was very unhappy about this. I closest Macy's to me is 500 miles. I will not shop online with Macy's again.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
10-15-2009
stop using the coupons or accept tehm on everything
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
10-15-2009
For years I had forgotten about Macy's. On a whim, early this past summer, I went to Macy's.com for some summer sandals and clothes, never thinking they actually carried my petite size. What a shocker! They did! I go to shop there on a monthly...
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
10-14-2009
most recently i have only shopped macy's in person because i i prefer to try clothes on before purchasing. but the last few times that i have been to their store, their customer service has been outstanding. prices are good too!
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
10-13-2009
made my purchases in the physical store not online
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
10-12-2009
This was an in store purchase and it was difficult to find a sales associate to speak to in the store. I had to walk around to several departments until I found someone that actually worked in the store!
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
10-12-2009
Always a good selection.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
10-12-2009
I usually look for things on-line & go to my local Macy's to get them; I generally want to try clothing & lingerie before buying.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
Read full review |
Online Shopper
10-12-2009
Always a great shopping experience, online or in the store...!
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