UGG Australia Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.0

UGG Australia
BizRate Certified Ribbon Customer Certified
Over 75,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.1
Customer Support: 8.7
Products Met Expectations: 9.1
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of UGG Australia

Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-12-2009
I'm satisfied with the quality of this boots!
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
11-12-2009
found the shipping a brokerage fees outrageous. If I had a choice of shipping different Ups tells me the sbrokerage fees would be dropped.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-12-2009
One boot was damaged, I have to ship back boots before they can ship new ones out so I will be out of a pair of boots I paid two hundred dollars for a couple of weeks and I wasn't offered anthing for my inconvinence.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-12-2009
product was great and on time
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-12-2009
Your service is one of the best service I ever found. I'm really satisfied, your are the best
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 4 Products Met Expectations
Read full review 		Online Shopper
11-12-2009
you do not have accurate information on your website regarding cod.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-11-2009
Purchase boots for Granddaughter, this is her Christmas present; she convinceme to let her have them early and has been wearing them all the time.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-11-2009
Order not delivered b/c UGG didn't put the apt# on. UGG nor UPS called to notify. I called and they resent out order UPS 2nd Day. I had to pay $22.35 on a $40 order. A 2x2x8 and a 7x7x2 box were sent in separate 14x8x6 boxes.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-11-2009
Great products delivered on time. Best quality out there. I will shop UGG again!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-11-2009
love the website and service and shipping are brilliant very pleased with my items :}
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