UGG Australia Customer Reviews

Store Details

Store Ratings* Summary


UGG Australia
Customer Certified
Over 75,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of UGG Australia


Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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NDBruin
11-22-2009
I really like their products and when I am in the market for these special items I will always return to them or their retailers in my area to purchase replacement items.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Hank
11-22-2009
My ugg boots arrived timely and I am enjoying warm feet.
Overall Rating 8 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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PT
11-22-2009
This was a very pricey item due to shipping. The first pair of boots I ordered had to be returned because of size. Shipping was exhorbitant and I've never received a credit from UPS for the sales tax I had to pay them.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Dani H.
11-22-2009
The UGGs boots are great! I purchased the short and tall versions of the same boot, planning to return one. The short pair is going back.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-22-2009
Ordering Uggs online was very easy. Order was delivered right on time for my husbands birthday.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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AussieTravels
11-22-2009
I did order the sheepskin care kit as well, but did not realize the Cardy UGGs might not necessarily need that - was not very clear when ordering.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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glomax
11-21-2009
I love uggs....the only shoe or boot I can wear ....my feet hurt in all other typs of shoes
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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Whatever
11-21-2009
Price WAY to HIGH. You hurt people with this price increase. Tried to do something nice for daughter but you make very difficult with your prices. 10.00 more ok, 20.00 uhgggg maybe, but 40.00 more than last year! gimme a break you greedy bastards.
Overall Rating 5 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-21-2009
UPS delivered my package to the wrong address, then blamed me, saying they had gotten it right.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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sher
11-21-2009
Great communication with knowing when my order would arrive at my home. Custom service reps were professional and friendly.