Luggage Base Customer Reviews

Store Details

Store Ratings* Summary


Luggage Base
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.2
On Time Delivery: 9.1
Customer Support: 9.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Luggage Base


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Pat
11-20-2009
Very impressed with product and service
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Bobbie
11-18-2009
outstanding
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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ROSCOE
11-17-2009
I am still not happy that freight was charged on the initial order.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-09-2009
It took a few days before the product was actually shipped. I made another web purchase from a different company for the same item at the same time and the other companies shipment arrived a full week ahead of Luggage Base and it came by regular...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Jay
11-05-2009
Nice bag. Quick delivery. It's been a pleasure doing business with LuggageBase.
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Santy
11-01-2009
Thank you for such high quality service.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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coach
10-27-2009
My only disappointment was that the item was on hand. After I placed the order, I was advised that it was on backorder. It arrived on time -- but only one day before we left home. Other than this issue, my experience with LuggageBase was excellent
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Banana
10-26-2009
I actually was surprised at how soon my order arrived.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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buzz7098
10-25-2009
Everything was great except for when I wrote an e-mail in regards to the status of my order, never got a response. I ended up contacting by phone and had no issues.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Patricia of Northern CA
10-24-2009
Very nice luggage; sturdy and designed well. Made it from San Francisco to Amsterdam good as new. Rolls well on several types of surfaces. I like the easy way to attach another piece of luggage for easy transport. Definately light!