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Ticketmaster Customer Reviews

Store Details

Store Ratings* Summary


Ticketmaster
Customer Certified
Over 1,000,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.5
Would Shop Here Again: 8.6
On Time Delivery: 9.1
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Ticketmaster


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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SoBelle
02-13-2012
so convienient
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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mg
02-13-2012
I despise all the fees ticketmaster gets away with charging customers
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
02-13-2012
Order was not promised as scheduled and twice I had to call to get a resolution. First time using Ticket Master and I am not happy with the web site or process.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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lanes628
02-13-2012
Ticketmaster is great, it's usually where i buy all my tickets-they make it so easy.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
02-13-2012
I thought that it was somewhat ridiculous that if I print the tickets myself there was a $2.50 fee, but if I took the chance of having them sent regular mail(where I had no guarantee of ever receiving them) it was free.
Overall Rating 8 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-13-2012
Service charges are rediculous! ~12% over the cost of the ticket and that was expensive enough.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
02-13-2012
MUY SASTIFECHO
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
detroitpete
02-13-2012
ticketmaster is the best.
Overall Rating 8 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Annod
02-13-2012
YOur service fee per ticket is too high and there's no alternative. Same price whether mailed out or pick up at ticketmaster kiosk. I usually go to the kiosk but there was plenty of time to have these tickets mailed to me.
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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econut1
02-13-2012
It's always easy to buy tickets but the service charges are outrageous. Especially when I print them myself and they don't even have to mail them out!! An extra $33 dollars for two tickets is over the top.

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