Ticketmaster Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating: Overall Rating: 8.2


Ticketmaster
BizRate Certified Ribbon Customer Certified
Over 1,000,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 9.0
Customer Support: 8.0
Products Met Expectations: 8.8
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Ticketmaster

Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
Convenience charges are ridiculously high.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I have not received my tickets yet
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
high service fees
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
Offer option to choose comparable seats on reverse side of venue; 'best available' always gives one side only even though other side may have equal seats preferred by the purchaser. Option to select alternate seats should be available. Also lower... (more)
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I already filled out this survey and now you are asking me to complete it again. I felt the ordering process was invasive and ridiculously expensive. If there is ANY other way to order tickets for an event, I will use it. Cannot recommend... (more)
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I received my tickets earlier than I thought I would. Overall, I am very pleased with my order. If anyone asks me where they should order their event tickets from I will surely recommend you.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I printed the tickets on line. I sure hope they are valid and will be excepted at the ticket office of Germaine Arena on July 10, 2009.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
Very satisfied.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 4  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I can't wait for the Concert! Glad tickets were reasonable!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I wish that there had been a way to request particular seats.
1  |  2  |  3  |  4  |  5  |  …