HerRoom Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.2

HerRoom

Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.1
Customer Support: 9.3
Products Met Expectations: 8.3

*Ratings are for the past 90 days only.

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Reviews of HerRoom


Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
09-18-2009
I have been traveling and was not home to receive the package. I had three people looking to receive my package but no one reported the delivery. PLease check your records.... I have not received this package as of 9/18. thanks - Kathy 765-271-0293
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-14-2009
I only rec'd partial order,but there was a note inside the beautifully wrapped package stating the balance will come. Have not rec'd yet. Lovely packing, great products.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
09-07-2009
Did not yet receive the item. Would prefer to respond when it is received.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
09-02-2009
More than one month passed between order and receipt. That was a little frustrating. But, the product was worth the wait.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
08-30-2009
I HAVE NOT RECEIVED MY ORDER YET. IT WAS BACK-ORDERED TO 8/25. IS IT STILL COMING?
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
08-30-2009
I PURCHASED 3 BRAS, 2 BLACK AND 1 TAN. 1 BLACK STRAP BROKE THE FIRST TIME I WASHED IT AND I'M STILL WAITING ON THE TAN ONE, IT'S ON BACK-ORDER.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
08-27-2009
Neither of the items I ordered fit and were returned to HerRoom, being delivered on 8/14/09. I have yet to receive a credit to my VISA account and for this reason I would hesitate to order from HerRoom again or recommend the site to my friends.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-25-2009
I've been looking for these nightgowns for years, and was extremely happy to find them.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-25-2009
These folks know their business and how to please their customers. Very responsive in handling orders and inquiries. We have been and will continue to be regular customers.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-24-2009
everything was great!