HerRoom Customer Reviews

Store Details

Store Ratings* Summary


HerRoom
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.9
On Time Delivery: 9.0
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of HerRoom


Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
09-18-2009
I have been traveling and was not home to receive the package. I had three people looking to receive my package but no one reported the delivery. PLease check your records.... I have not received this package as of 9/18. thanks - Kathy 765-271-0293
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
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Mamiee
09-14-2009
I only rec'd partial order,but there was a note inside the beautifully wrapped package stating the balance will come. Have not rec'd yet. Lovely packing, great products.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
09-07-2009
Did not yet receive the item. Would prefer to respond when it is received.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
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Susie
09-02-2009
More than one month passed between order and receipt. That was a little frustrating. But, the product was worth the wait.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
08-30-2009
I HAVE NOT RECEIVED MY ORDER YET. IT WAS BACK-ORDERED TO 8/25. IS IT STILL COMING?
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
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SANDY
08-30-2009
I PURCHASED 3 BRAS, 2 BLACK AND 1 TAN. 1 BLACK STRAP BROKE THE FIRST TIME I WASHED IT AND I'M STILL WAITING ON THE TAN ONE, IT'S ON BACK-ORDER.
Overall Rating 2 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 2 Customer Support
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MaggiesMom
08-27-2009
Neither of the items I ordered fit and were returned to HerRoom, being delivered on 8/14/09. I have yet to receive a credit to my VISA account and for this reason I would hesitate to order from HerRoom again or recommend the site to my friends.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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mernan
08-25-2009
I've been looking for these nightgowns for years, and was extremely happy to find them.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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JJ
08-25-2009
These folks know their business and how to please their customers. Very responsive in handling orders and inquiries. We have been and will continue to be regular customers.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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T
08-24-2009
everything was great!