CD Universe Customer Reviews

Store Details

Store Ratings* Summary


CD Universe
Customer Certified
Over 175,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.2
On Time Delivery: 9.2
Customer Support: 9.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of CD Universe


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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CDuniversefan
11-19-2009
I love CD Universe, as I find every CD I want, plus every DVD that I have looked for in the past. Plus, all the merchandise comes intact, with no problems. Thanks.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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stormy
11-19-2009
CD"S sight to order so easy to use.I just couldnt find out how to check the tracking on the order after it had been mailed. I e-mailed customer service and they e-mail right back the next morning. I did receive the order and very pleased. Thank You
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Earl ,Jr.
11-18-2009
I like what my purchases. It was great.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Satisfied
11-18-2009
Have always been satisfied with the service you provide
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
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SoCalGuy
11-17-2009
I have always had good experiences with CD Universe. Shipment is correct and on time. I have found it slightly more difficult to navigate through artist album selections than it was in the past. I would like to see some sort of loyal customer...
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Nancekay
11-17-2009
The only problem I had was my name was not right on the package that had to be returned, because of right address but wrong name. Obviously the person taking my order did not understand itmcorrectly. However,it was satifactorly resolved. Thank You
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jackie
11-16-2009
The movie (Black Sheep) was very intersting....gory, not scarey
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Godmother
11-14-2009
A friend of mine was looking for a particular old song by George Jones. I immediately accessed your web site since I have had luck in the past finding what I looked for and sure enough, within minutes I found it.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Pete
11-13-2009
I wanted to get some christmas dvd's and they were right there. I was very satisfied
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Zipadeedoodah
11-12-2009
As always, great job!!!!!

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