PC Richard & Son Customer Reviews

Store Details

Store Ratings* Summary


PC Richard & Son
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.8
On Time Delivery: 9.1
Customer Support: 8.6

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of PC Richard & Son


Overall Rating 4 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Read full review
Pissed in Brooklyn
11-19-2009
The item was delivered to a third party who took the day off from work to accept delivery. They finally arrived at 9:30pm -- after she spent the entire day waiting in the house. Some us us have to work to pay for these products!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
larry
11-18-2009
fast shipping, good price
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
ET
11-14-2009
I usually shop at your 14th street store but it's getting "Hispanic"--like they're too busy to take care of customers. Tell the manager to kick sum butt, please.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
alanlands
11-13-2009
I bought a lot of appliances from PC Richard & Son and continue buying for good prices, variety and easy to pay PC Richard credit card.
Overall Rating 4 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Read full review
hugovenezuelan
11-13-2009
I've placed my order on october 27 and payed for two days delivery, I was supossed to get my item on october 29 or 30 but it didn't happen. I got my order on november 2. I was a birthday present for sunday, I was very upset about it.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
gadget513
11-12-2009
Fantastic experience! Great products, fantastic prices, on time response and delivery. I highly recommend PC Richard & Son for your electronic entertainment needs. They have the products and they have them at the lowest prices.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review
Online Shopper
11-11-2009
very good
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
delia
11-11-2009
this is good
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Read full review
muralla90
11-11-2009
Everything was great.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
fas700198
11-10-2009
I am most satisfied with my purchase (a Gateway 23" LCD monitor) and there is a lot of "monitor envy" in my office. On placement of my order P.C. Ricahrd & Son provided tracking details, and I received the shipment within 5 days of my order.