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SpinLife.com Customer Reviews

Store Details

Store Ratings* Summary


SpinLife.com
Customer Certified
Over 5,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of SpinLife.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Richard W.
02-09-2012
The Nova - Comet 352 W/Removable Desk Arms is the perfect transport chair for my wife who is struggling with Alzheimer's. The weight and size of the chair is a great plus for our needs.The quick release fold-down back allows for easy storage in the...
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Read full review
Online Shopper
02-09-2012
The item I ordered was indicated as "in stock" online at the time of purchase and the follow-up email indicated that they often ship within 24 hours. When i didn't receive any shipment notification within 48 hours, I looked up the status and it...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
maryjane
02-07-2012
I am returning the footrests for the Invacare wheelchair which SpinLife graciously shipped when I called and erronously reported that they were not included with the chair. I JUST FAILED TO DIG DEEP ENOUGH IN THE BOX. The chair and footrests were...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Sammie
02-06-2012
Thought the item was WAY over priced.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
happy
02-05-2012
everything about the order went perfectly.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
02-05-2012
no comment
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
02-01-2012
I have bought several items from Spinlife and i am very happy with the products and the service that I have recieved
Overall Rating 2 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 2 Customer Support
Read full review
Corky
01-31-2012
I do not believe you customer reps or your product specialists knew the product details which I called about and then ordered online. This has been borne out when I received a product that I can't use and not like the original I have used for about...

SpinLife.com has posted a response to this review.  Read full review

Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review
Bob
01-31-2012
I told the customer representative that I wanted soft replacement handles for my walker. They told me what I needed so I ordered that. What arrived was a pair of hard, moulded grips. They worked so I didn't complain.

SpinLife.com has posted a response to this review.  Read full review

Overall Rating 5 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 9 Customer Support
Read full review
Fred
01-18-2012
One part was not included with the shipment. When I contacted Barb at SpinLife she resolved the problem the same day. She called me back and told me the missing part has been shipped. I appreciate the very timely response.

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