PersonalizationMall.com Reviews and Store Ratings | Bizrate
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PersonalizationMall.com Reviews

10/05/2013
PersonalizationMall.com is the Internet's leading retailer of personalized gifts for life's celebrations. Shop for all types of unique personalized gifts for every event and occasion. FREE personalization and fast 1-2 day shipping.
Circle of Excellence - PersonalizationMall.com

2013 Platinum

Circle of Excellence

8 years

PersonalizationMall.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.4 out of 10

Would Shop Here Again:

9.6 out of 10

Likelihood To Recommend:

9.6 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 95% 96%

Neutral

 1% 0%

Negative

 3% 4%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

9.2 out of 10

Design of Site:

9.3 out of 10

Satisfaction With Checkout:

9.3 out of 10

Product Selection:

9.2 out of 10

Clarity of Product Information:

9.2 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

7.4 out of 10

Variety of Shipping Options:

8.8 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.7 out of 10

Order Tracking:

9.6 out of 10

Product Met Expectations:

9.5 out of 10

Customer Support:

9.4 out of 10

Product Availability:

9.7 out of 10

Returns Process:

7.0 out of 10

Recent Reviews for PersonalizationMall.com

Showing 1 - 10 of 472
  • aileen
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    Love the website!
  • sue
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    I have been a client for many years I have NEVER been disappointed
  • Bub
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    This is the third baby set that I have ordered in the past year and each one has been perfect. The mother's have been delighted with my selections. Thank you for offering such really nice merchandise. I will probably continue to ... Read full review »
  • Noel
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    I love the creative ideas for gift items and I am often complemented on the items I have purchased. I would liked to purchase a Halloween bag with an older theme.
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 5, 2013
    It arrived very fast
  • Ginny
    Ratings for the site & Shopping Experience
    Oct 4, 2013
    I LOVE PersonalizationMall! I have always been able to find almost anything I wished to have personalized for gifts. The quality of merchandise is high and the personalization work is impecable. I could not ask for a better ... Read full review »
  • Alexandra
    Ratings for the site & Shopping Experience
    Sep 21, 2013
    I am very upset that I can not change my order. My photo coffee mug came out wrong as I reviewed the final checkout image. One of the eight pictures is sideways. This is my husbands birthday gift. I hope that a change or credit ... Read full review »
    Ratings After Purchase Has Been Made
    Oct 4, 2013
    This was my first time purchasing an item from here. After I hit submit button I was not given an hour window where I could call customer service to correct my order. Everything was final. Now that I understand the websit I will ... Read full review »
  • JoJo
    Ratings for the site & Shopping Experience
    Sep 25, 2013
    Ratings After Purchase Has Been Made
    Oct 4, 2013
    Your company had exactly what we were looking for and the quality of the product was great.
  • Bo
    Ratings for the site & Shopping Experience
    Oct 4, 2013
    This was a very easy way to shop for a unique gift, and I will do it again!
  • Shari
    Ratings for the site & Shopping Experience
    Sep 16, 2013
    I am excited about the personalized ornament which I just purchased for all our family after losing both out parents in the past year and a half but not too happy about shipping charges after spending over $700. They have lots of ... Read full review »
    Ratings After Purchase Has Been Made
    Oct 3, 2013
    I am very satisfied with the personalized ornaments that I ordered. I was disappointed that with such a large order the shipping was free and/or discounts for the very large purchase.
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