Drs. Foster & Smith Customer Reviews

Store Details

Store Ratings* Summary


Drs. Foster & Smith
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.2
On Time Delivery: 9.2
Customer Support: 9.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Drs. Foster & Smith


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Shorebird
11-20-2009
Once again, Drs. Foster & Smith gave me speedy service, with a new, better shipping cost, and the usual wonderful items, plus some newly released toys. I couldn't be happier with their products and service.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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skeeter
11-20-2009
I will definitely order from Drs. Foster & Smith again and I am extremely satified with my purchase and so are my dogs with their new beds.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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cowboy
11-20-2009
Good prices, better service, that's why I buy from Drs. Foster and Grant
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Sarge
11-19-2009
I bought a ramp. I am very unhappy because of the poor packaging, when I opened the box I cut the material. This was an expensive product and it was not protected inside the box. I doubt I will buy again from this site or recommend it to any one.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-19-2009
I ordered the wrong kind of Frontline. I plan to exchange it for the right kind (my dog is 60lbs) one of these days.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Rowdy
11-19-2009
I have been extremely satisfied ordering from Drs. Foster and Smith. Satisfied with the process and with the products. I have shared my catalog with friends knowing that their shopping experience will also be a positive one.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Karen
11-19-2009
The website is extremely easy to use. Whenever I have questions the customer service staff are extremely knowledgeable. I've never had a complaint regarding any product purchased from Drs. Foster & Smith (and don't anticipate any in the future).
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Trouble
11-19-2009
I find it very easy to find and order the items I need from Drs. Foster & Smith.
Overall Rating 6 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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Lisa Favre
11-19-2009
I really wish I had an option other than PayPal. I have ALWAYS used Bill Me Later (I have excellent standing with them, so I am not sure why it wasn't an option) I purchase all the time, cuz it's the only place I can get healthy LOW CALORIE treats!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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wolfpack
11-19-2009
Always an extensive array of products and in stock, others could learn from you. Your service is great, items ship quickly. Shipping charges are very reasonable.