ShoeMall.com Customer Reviews

Store Details

Store Ratings* Summary


ShoeMall.com
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of ShoeMall.com


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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suzzy
11-22-2009
So glad you had this tie shoe which I have worn for years. Thanks again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-21-2009
no comment
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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natm
11-21-2009
The thing I liked the best about ShoeMall was the selection of shoes in my size; normally the selection is limited. They have a wide variety of brands to choose from, including some top level names.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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D. Hearne
11-21-2009
My shoes arrived in less than a week. I was very happy with my purchase and the shoes were exactly as pictured online. They are so comfortable and easy to put on, I started wearing them almost immediately, they are now one of my favorite pair.
Overall Rating 5 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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Comfortable Boots
11-20-2009
I brought these boots in the past in size 12ww, they were too wide, I returned them for 12w. Now, the fit is a little snug, I would like to try 12ww for comfort.
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
reliable, on time, perfect condition
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Pammie
11-18-2009
good buy, will buy again :o)
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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kitten
11-17-2009
I have purchased several items from ShoeMall.com and each product has been very satisfactory.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Rastro
11-16-2009
I have used shoemall.com for quite a while now andI the service and I will continue to use it .
Overall Rating 10 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Pete
11-16-2009
I was truly pleased and somewhat surprised that this order was as easy to manage and receive. I have never ordered shoes online before so I was rather apprehensive of the outcome.