ShoeMall.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.8

ShoeMall.com
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Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.9
Customer Support: 8.8
Products Met Expectations: 8.6

*Ratings are for the past 90 days only.

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Reviews of ShoeMall.com


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
11-08-2009
I'm disappointed w/the last 2 pair I have received. They must have changed the manufacturer. These boots are not soft as apple pie as advertised & they are not true to size. I always order a 9.5 narrow in this model & these R too SHORT & much too...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
I was very pleased to find the shoes I wanted for the price Shoe Mall offered. I was especially pleased that there were no shipping charges and for that reason, my next pair of shoes will come from Shoe Mall.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-03-2009
For this particular item, it's best to let consumer know to purchase 1/2 size larger. I did and the shoes fit great!
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
11-02-2009
I did not like paying for the retun shipment because the product did not fit and there was not another size available that would fit.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
I liked the way my order was followed by emails to let me know receipt of order, when it was sent and that one item was backordered. Excellent communication.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-02-2009
Every thing was fine , and on time. I had to cancel my hello kitty boots and order the skull tattoo but they were in stock.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
The shoes came no problem they were wonderful
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-02-2009
I was disappointed to know that these shoes would not be off back order until Feb. 2010, so was quite happily surprised to receive them last week.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-01-2009
Very Pleased with item and delivery.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-30-2009
I ordered a pair of boots from you through amazon originally. When they came there was a 15% off offer on the shipping receipt. This is why I ordered a second time.