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Crutchfield Customer Reviews

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Crutchfield
Customer Certified
Over 200,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.3
On Time Delivery: 9.5
Customer Support: 9.3
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Crutchfield

Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Muneer
11-29-2009
Great service. Please try to make FedEx as your carrier of choice as UPS can be careless with expensive equipment. The box the speaker came in was badly beat up. Even the way in which he was throwing the equipment around in front of me was...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Jean
11-29-2009
I have NEVER had a personal response in writing concerning a purchase I have made either by phone, in person, or online. Thank you so much for your outstanding customer service!!!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		TLoc
11-29-2009
they rock!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		scrog9
11-29-2009
I recieved evrything I needed to install an aftermarket radio in my sons jeep. Crutchfield made this as easy as possible, thanks Crutchfield.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		AC
11-28-2009
Crutchfield sales and general/technical support are great. I am having a problem with the steering wheel interface adapter and I hope to resolve the issue tomorrow. Aside from this, Crutchfield is "tops" in my book.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		JT
11-28-2009
I appreciated the security measures surrounding the confirmation of my order and subsequent charge to my credit card.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Chucky
11-27-2009
Shopping with Crutchfield allowed me to purchase the right items to suit my needs at the cheapest price available. With Free shipping, You can't beat that!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Shaggy
11-27-2009
Great product and support
Overall Rating 0 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-27-2009
I haven't had time to open the box yet.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 8 Customer Support
Read full review 		rick perez
11-26-2009
Delivery of TV was promised between 1:00 to 5 :00 Pm. I had to drive out to highway to find delivery truck at 8:30 p.m. and have him follow me to my house. I live in a well documented location on various maps
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