Crutchfield Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.3


Crutchfield
BizRate Certified Ribbon Customer Certified
Over 200,000 customers have rated this store since 1996
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.3
On Time Delivery: 9.4
Customer Support: 9.2
Products Met Expectations: 9.2
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Crutchfield

Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-08-2009
Crutchfield truly is a one-stop shop: great selection, competitive prices, and excellent customer service.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
I plan on contacting tech support but haven't done so as of yet. Up to this point I am very satisfied.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
very awesome to do buisness with. more places need to have customer satisfaction like crutchfield. old fashioned morals with todays easy ordering...
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
i'm satisfied
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Info sheet not specific to car that I was ordering for(close though). Somewhat disappointed-instructions were for replacing same size equipment only. Leaves you hanging on what to do if not an exact match. Instructions should match product... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Crutchfield rocks!!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
I was impressed with the speed with which my purchase was delivered - 2 days!!! Product is as advertised - personally wish I had ordered a 32" instead of the 29"
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Fantastic service as always.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
your shipping times never dissapoint me. The packaging always makes me feel like my order will get here devective free.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Great company with great people. Every since they did an install in a house I built for me I've been very loyal. they have the expertice, high standards and focus on the customer and have competitive prices.
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