Vitasprings.com Customer Reviews

Store Details

Store Ratings* Summary


Vitasprings.com
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.6
Would Shop Here Again: 7.8
On Time Delivery: 7.4
Customer Support: 7.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Vitasprings.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Pauline
11-11-2009
Thanks of the shipping arrangement.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
11-09-2009
After the order was placed, Vitasprings.com called to extract additional shipping charges. I agreed to the additional charges. Then on 11/6 I received noticed that the item was "out of stock".
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
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franca
11-08-2009
h& s should be less for orders over $ 50.00
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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unhappy w/ vitasprings
11-08-2009
took over 1 month to get my order. company did not contact me was told more than once order had shipped but not provided tracking info. One excuse after another and no offer of compensation
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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Ron
11-06-2009
WHy do you take orders for things you dont have in stock?
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Cat
11-06-2009
Your delivery was earlier than expected...nice surprise. Unfortunately one of the items was not available that showed as available on website, so was a bit disappointed with that. Offering an alternative to a N/A product would be nice feature.
Overall Rating 5 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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alpha
11-04-2009
The shipping fee is not correct calculated by web.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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catgirl14
11-03-2009
Good site, no problems. I am very satisfied with my order.
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
10-21-2009
Good service
Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Bobomar
10-20-2009
Your shipping rates are very high, I paid for 12 bottles of the same size of your supplement for only 16.54$, as shipping fee from US to Istanbul/Turkey. Your shipping fee was 10.00$ for one bottle!!! This is not fair!