Payless Decor Customer Reviews

Store Details

Store Ratings* Summary


Payless Decor
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 8.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Payless Decor


Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
11-30-2009
I would like information about how or if it is possible to upgrade my purchase. The blinds I purchased are fine, good quality, received in a timely manner, but are too thin to block the afternoon sun, which was why I ordered them.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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bamboo customer
11-15-2009
Prices were great. I shopped around and payless was half the price. my shades were what I expected and was very satisfied with the quality. I have already reccomendind payless to friends. ordering was easy and user friendly, the measuring tool was...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Belle
11-12-2009
It would be a great idea to include instructions with the blinds. It was a little tricky trying to hang them without instructions. I love the window coverings...they're great quality and I'm super satisfied.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-09-2009
Great price, easy measuring because they gave very explicit instructions on the website. I wouldn't have been happy with the finished product had I not gotten the sample pieces.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Bonnie
11-09-2009
Very good service - one of the few places I found that would customize blinds for hard-to-fit windows and do so to my satisfaction.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-03-2009
great prices, selection quick delivery! very satisfied, and will shop here again!
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-25-2009
the blinds seem to be good quality and they arrived very promptly. My one criticism is that the valances were not cut very evenly and a tad shorter than the length of the blinds. You can see a bit of the metal header behind it.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
10-22-2009
no hanging instructions came with blinds.
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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FIRE 1
10-17-2009
SIMPLIFY MEASURING INSTRUCTIONS. ALL MY SHADES ARE 1 1/2 INCHES TOO NARROW AS A RESULT OF COMPLICATED MEASURING INSTRUCTIONS.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-12-2009
I would say at least 75% of homes that use their services are track homes and are without plum walls. We found it very difficult to get an accurate measurement with 2 out of 3 windows and the shades appear bowed when placed in the windows.