Payless Decor Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

Payless Decor
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 8.7
Customer Support: 7.6
Products Met Expectations: 8.3

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Payless Decor


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-03-2009
great prices, selection quick delivery! very satisfied, and will shop here again!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
10-25-2009
the blinds seem to be good quality and they arrived very promptly. My one criticism is that the valances were not cut very evenly and a tad shorter than the length of the blinds. You can see a bit of the metal header behind it.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review
Online Shopper
10-17-2009
SIMPLIFY MEASURING INSTRUCTIONS. ALL MY SHADES ARE 1 1/2 INCHES TOO NARROW AS A RESULT OF COMPLICATED MEASURING INSTRUCTIONS.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review
Online Shopper
10-12-2009
I would say at least 75% of homes that use their services are track homes and are without plum walls. We found it very difficult to get an accurate measurement with 2 out of 3 windows and the shades appear bowed when placed in the windows.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
10-03-2009
The entire experience was a pleasure, from contacting customer support to the ordering process and all of the way through the delivery. The product delivered seems to be high quality and the installation was extraordinarily simple.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review
Online Shopper
09-17-2009
unable to return product
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
09-13-2009
Looks Beautiful!
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review
Online Shopper
09-13-2009
Error in website's processing and shipping information led me to believe that my order would arrive by when I needed it.I was advised that my option was to cancel my order or pay $105 dollar.I had no real choice, so felt like I was robbed.Never...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
09-10-2009
I am extremely pleased with the premium bamboo shades I ordered. The customer service rep. with whom I spoke was so helpful in answering some questions I had about ordering. The product is a high quality shade, and installation was easy.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
09-07-2009
very good experience while i shopped for blinds. great choices and easy to get around site.