EZ Ticket Search Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.0


EZ Ticket Search
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.0 On Time Delivery: 8.5 Customer Support: 8.4 Product Met Expectations: 8.7
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 100% 84% 85%
Icon: NeutralNeutral — 4% 6%
Icon: NegativeNegative — 12% 9%
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*Ratings are for the past 90 days only.

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Reviews of EZ Ticket Search

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 09, 2008
Excellent availability, but the price is intially deceiving...$115/ticket looked great, only to find there was a $20 additional fee per ticket.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
May 07, 2008
EZ Ticket Search was awesome. Their sales rep called me right away to let me know my order would ship in about 7-10 days, instead of right away. I have ordered tickets about 6 times from EZ Ticket Search and every time has been a positive experience. I would not use any other ticket broker. (more)

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 17, 2008
Never received my tickets by time promised, called and issue was resolved.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 07, 2008
There is usually more of a variety of seats available on EZ Ticket Search when I have bought tickets in the past. (This event had a very limited choice of tickets.) I have always received the actual tickets for the events in the past, but this time I received a printout of an e-ticket (would prefer actual ticket). Prompt delivery -- and appreciate that I could waive the signature for ticket delivery. (more)

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Would Shop Here Again: 4.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 4.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Apr 06, 2008
not clear when to expect delivery of tickets

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Mar 27, 2008
This is the first time that I used this company and I really didn't have a problem. The website was actually pretty strait forward and easy to use.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Mar 24, 2008
The problem was with FedEx not EZTickets

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Mar 21, 2008
Good cust. service.

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Mar 19, 2008
Site was great...your fees are super high. Almost as high as ticket master. Next time, I'll buy seats through a private seller.

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Mar 11, 2008
Your web site did not offer web delivery of the tickets I ordered. Since I had to have the tickets delivered by FedEx, it would have been helpful to include a best delivery time. This was the main issue with the delivery.

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